At a Glance
- Tasks: Supervise cafe operations, manage deliveries, and support your team in a vibrant environment.
- Company: Join Compass Group UK&I, a leading name in the hospitality industry with 6,000 venues.
- Benefits: Enjoy competitive pay, flexible shifts, and opportunities for personal growth and development.
- Why this job: Be part of a diverse team that values individuality and offers career progression.
- Qualifications: Previous supervisory experience and strong communication skills are essential.
- Other info: Embrace a culture that celebrates diversity and empowers you to thrive.
We\βre currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 24 hours per week.
As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here\βs an idea of what your shift patterns will be: Variable shifts
Could you bring your spark to Costa? Here\βs what you need to know before applying:
Your key responsibilities will include:
- Ensuring all deliveries are checked and stored promptly and correctly
- Supervising a small team, creating a positive environment where everyone feels welcomed and supported
- Being a responsible key holder
- Using the till, taking order and receiving payments
- Assisting with weekly bookwork and any other duties that are necessary
- Producing weekly rotas following the manager\βs guidelines
- Placing orders for stock to maintain the correct stock levels
- Delegating where necessary and ensuring the team are proactive at all times
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Costa β Supervisor will:
- Previous experience supervising frontline teams within a similar environment
- Good communication skills in order to be able to liaise with a wide range of team members and customers within your work environment
- Able to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health and safety
- Customer service focused
- Team player and can-do attitude
- Takes pride in personal appearance and hygiene
- Self-motivated and able to use own initiative
- Ability to work under pressure whilst maintaining a positive attitude
As part of Compass you\βll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\βs biggest businesses.
Job Reference: com/1501/93027001/52785224/WJ #One Retail
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive β because diversity is our strength!
Cafe Supervisor - Costa employer: OneRetail
Contact Detail:
OneRetail Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Cafe Supervisor - Costa
β¨Tip Number 1
Familiarise yourself with the Costa brand and its values. Understanding their commitment to quality and customer service will help you align your approach during interviews and discussions.
β¨Tip Number 2
Highlight your previous supervisory experience in similar environments. Be ready to share specific examples of how you've successfully managed teams and maintained high standards under pressure.
β¨Tip Number 3
Prepare to discuss your approach to creating a positive team environment. Think about strategies you've used to motivate staff and ensure everyone feels supported and valued.
β¨Tip Number 4
Show your willingness to learn new skills by researching current trends in the cafΓ© industry. Being knowledgeable about food handling, hygiene standards, and health regulations will demonstrate your commitment to excellence.
We think you need these skills to ace Cafe Supervisor - Costa
Some tips for your application π«‘
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Cafe Supervisor. Highlight your relevant experience in supervising teams and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your previous supervisory roles and any experience in a cafΓ© or food service environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've created positive team environments and handled pressure in past positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at OneRetail
β¨Showcase Your Supervisory Experience
Be prepared to discuss your previous experience supervising teams in a cafΓ© or similar environment. Highlight specific examples where you successfully managed a team, resolved conflicts, or improved team performance.
β¨Emphasise Customer Service Skills
Since the role focuses on great customer service, think of instances where you went above and beyond for customers. Share stories that demonstrate your ability to handle pressure while maintaining a positive attitude.
β¨Demonstrate Knowledge of Food Safety Standards
Familiarise yourself with food handling and hygiene standards, as well as health and safety regulations. Be ready to discuss how you ensure compliance in your previous roles and how you would implement these standards as a Cafe Supervisor.
β¨Express Willingness to Learn
The company values individuals who are eager to learn new skills. During the interview, express your enthusiasm for personal development and how you plan to grow within the company. This shows that you are committed to your career progression.