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- Tasks: Lead a team to deliver amazing food and customer experiences every day.
- Company: Join Compass Group UK&I, a leader in catering with 6,000 venues across the UK.
- Benefits: Enjoy competitive pay, great perks, and endless learning opportunities.
- Why this job: Be part of a diverse culture that values individuality and career growth.
- Qualifications: Must have 2+ years of management experience and a passion for food and service.
- Other info: Rotating shifts and a commitment to Health & Safety standards.
The predicted salary is between 28800 - 43200 £ per year.
We're recruiting an experienced Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full time basis, contracted to 40 hours per week. As a Cafe Manager, you will be responsible for ensuring our unit and service counters run smoothly and helping to deliver truly incredible experiences. In return, you'll have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's an idea of what your shift patterns will be: Rotating shifts
Your key responsibilities will include:
- Supervising teams to ensure we continue to deliver impeccable food and customer service
- Overseeing the efficiency of all in-unit operations, including managing inventories, monitoring budgets, and implementing action plans
- Communicating regularly with your line manager to monitor KPIs and targets
- Representing Compass Group UK&I and maintaining a positive brand image
- Identifying opportunities for new service concepts to drive sales
- Liaising between customers and our internal teams to ensure we continue to exceed expectations
- Supporting and training our teams, leading from the front to make sure everyone can excel in their role
- Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.
Our ideal Cafe Manager will:
- Be passionate about great-tasting food and exceptional customer service
- Have a minimum of two years of management experience within a similar sector or industry
- Have experience managing teams in a similar role
- Demonstrate brilliant financial acumen
- Have excellent communication and organisational skills
- Be an ambitious and motivated individual who is always looking to upskill
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Cafe Manager - Costa employer: OneRetail
Contact Detail:
OneRetail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Manager - Costa
✨Tip Number 1
Familiarise yourself with the Compass Group UK&I brand and its values. Understanding their commitment to exceptional food and customer service will help you align your experience and passion with what they are looking for in a Cafe Manager.
✨Tip Number 2
Network with current or former employees of Compass Group UK&I. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 3
Prepare specific examples from your past management experience that demonstrate your ability to lead teams, manage budgets, and implement health and safety standards. Being able to share these stories will showcase your suitability for the role.
✨Tip Number 4
Stay updated on industry trends related to food service and customer experience. Showing that you are knowledgeable about new service concepts can set you apart as a candidate who is proactive and innovative.
We think you need these skills to ace Cafe Manager - Costa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management and customer service. Emphasise any previous roles where you oversaw operations, managed teams, or improved service efficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention specific examples of how you've successfully led teams and improved customer experiences in past roles.
Highlight Key Skills: In your application, focus on skills that align with the job description, such as financial acumen, communication, and organisational skills. Use concrete examples to demonstrate these abilities.
Showcase Your Ambition: Express your motivation to grow within the company. Mention any relevant training or upskilling you've pursued and how it relates to the Cafe Manager role at Compass Group UK&I.
How to prepare for a job interview at OneRetail
✨Show Your Passion for Food and Service
Make sure to express your enthusiasm for great-tasting food and exceptional customer service during the interview. Share specific examples of how you've gone above and beyond in previous roles to create memorable experiences for customers.
✨Demonstrate Your Management Experience
Be prepared to discuss your management experience in detail. Highlight your ability to supervise teams, manage inventories, and implement action plans effectively. Use concrete examples to illustrate how you've successfully led teams in similar roles.
✨Communicate Your Financial Acumen
Since financial management is key in this role, be ready to talk about your experience with budgets and KPIs. Discuss any strategies you've implemented to improve financial performance in past positions, showcasing your analytical skills.
✨Emphasise Your Commitment to Health & Safety
Given the importance of Health & Safety standards in the catering industry, make sure to convey your understanding and experience in this area. Discuss how you've ensured compliance in previous roles and your approach to training teams on these standards.
