Assistant Manager - M&S in Birmingham
Assistant Manager - M&S

Assistant Manager - M&S in Birmingham

Birmingham Full-Time 28800 - 43200 £ / year (est.) No home office possible
O

At a Glance

  • Tasks: Lead a dynamic team and ensure smooth retail operations in a major High Street brand.
  • Company: Join M&S, a leading name in retail with a focus on individuality and growth.
  • Benefits: Competitive pay, great perks, and endless opportunities for learning and development.
  • Why this job: Make a real impact by motivating teams and delivering exceptional customer service.
  • Qualifications: Experience in retail management and a passion for customer service.
  • Other info: Be part of a diverse culture that values your unique talents and promotes career advancement.

The predicted salary is between 28800 - 43200 £ per year.

We're currently recruiting a dedicated Assistant Retail Manager to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 40 hours per week. As an Assistant Retail Manager, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to M&S? Here's what you need to know before applying:

  • Liaising between the team and manager to ensure we continually exceed expectations
  • Motivating the team to keep everyone on task
  • Assisting the manager with managing inventories, monitoring budgets and implementing action plans
  • Managing the tills and processing payments
  • Supporting and training our teams, leading from the front to make sure everyone can excel in their role
  • Assisting with paperwork when required
  • Representing Compass Group UK&I and maintaining a positive brand image

Our ideal Assistant Retail Manager will:

  • Be passionate about exceptional customer service
  • Have previous experience in a similar role
  • Have experience managing teams
  • Have excellent communication and organisational skills
  • Be an ambitious and motivated individual who is always looking to upskill

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Assistant Manager - M&S in Birmingham employer: OneRetail

At M&S, we pride ourselves on being an exceptional employer that values individuality and invests in the growth of our employees. As an Assistant Retail Manager, you will enjoy a supportive work culture that encourages career progression, offers competitive pay, and provides unique learning opportunities within one of the UK's leading brands. Join us to be part of a diverse team where your contributions are recognised and celebrated, making every day at work meaningful and rewarding.
O

Contact Detail:

OneRetail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager - M&S in Birmingham

✨Tip Number 1

Network like a pro! Reach out to current or former employees at M&S on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by practising common questions. Think about how your experience aligns with the role of Assistant Retail Manager. We want you to shine, so rehearse your answers and examples!

✨Tip Number 3

Show your passion for customer service during the interview. Share specific stories where you went above and beyond for customers. This will demonstrate that you’re the right fit for M&S’s values.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you’re keen and professional, which is exactly what M&S is looking for.

We think you need these skills to ace Assistant Manager - M&S in Birmingham

Customer Service
Team Management
Communication Skills
Organisational Skills
Inventory Management
Budget Monitoring
Motivational Skills
Training and Development
Problem-Solving Skills
Attention to Detail
Leadership Skills
Adaptability
Ambition

Some tips for your application 🫡

Show Your Passion: Let your enthusiasm for exceptional customer service shine through in your application. We want to see how your passion aligns with our values at M&S!

Tailor Your CV: Make sure your CV highlights relevant experience, especially in managing teams and delivering quality work. We love seeing how your skills can contribute to our success!

Be Clear and Concise: When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, so make sure you communicate your key strengths effectively.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with M&S.

How to prepare for a job interview at OneRetail

✨Know Your Stuff

Before the interview, make sure you understand M&S's values and what they stand for. Familiarise yourself with their customer service approach and how they celebrate individuality. This will show that you're genuinely interested in the company and its culture.

✨Showcase Your Leadership Skills

As an Assistant Retail Manager, you'll need to motivate and manage a team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlighting these skills will demonstrate your capability to excel in the role.

✨Prepare for Scenario Questions

Expect questions that ask how you'd handle specific situations, like managing inventory or dealing with a difficult customer. Think of relevant scenarios from your previous roles and how you tackled them. This will help you articulate your problem-solving skills effectively.

✨Ask Thoughtful Questions

At the end of the interview, have a few questions ready about the team dynamics or growth opportunities within M&S. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.

Assistant Manager - M&S in Birmingham
OneRetail
Location: Birmingham

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

O
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>