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For Companies At a Glance
- Tasks: Craft delicious drinks and provide top-notch service to our customers.
- Company: Join Costa, a leading High Street brand known for its commitment to quality and people.
- Benefits: Enjoy competitive pay, flexible shifts, and opportunities for growth and development.
- Why this job: Be part of a vibrant team that values individuality and rewards hard work.
- Qualifications: Previous customer service experience and a passion for coffee are essential.
- Other info: Embrace a diverse workplace where everyone can thrive and be themselves.
We\’re currently recruiting a driven Barista to help us create beautifully crafted drinks for a major High Street brand on a part time basis, contracted to 12 hours per week. As a Barista, you will use your skills to deliver first-class service and perfectly crafted coffees to our customers. You\’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Shift pattern
- Mon: Evenings
- Tues: Evenings
- Weds: Evenings
- Thurs: Evenings
- Fri: Evenings
- Sat: Evenings
- Sun: Evenings
Your key responsibilities
- Preparing perfectly blended drinks and serving high-quality food that delights our customers
- Keeping the bar area clean
- Receiving and processing payments (cash and credit cards)
- Being an enthusiastic team player and excellent communicator
- Maintaining stock of clean mugs and plates
- Learning about brewing methods, beverage blends, food preparation and presentation techniques
- Check if brewing equipment operates properly and report any maintenance needs
- Representing Costa and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Barista
- Be a brilliant communicator and easily build relationships
- Have previous experience in customer service
- Strive for excellence in an eager and motivated manner
- Take initiative and make decisions that are right for our customers
- Have Hands-on experience with brewing equipment
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you\’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses.
Job Reference: com/0602/79100001/52789211/BU #SCOT #One Retail
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Barista - Costa employer: OneRetail
Contact Detail:
OneRetail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Costa
✨Tip Number 1
Familiarise yourself with Costa's menu and brewing methods. Knowing the different types of drinks and their preparation will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a customer service scenario. Being able to demonstrate excellent communication and relationship-building skills is crucial for this position.
✨Tip Number 3
Showcase your ability to work under pressure by sharing examples from previous jobs or experiences. Highlighting how you managed busy periods or challenging situations can set you apart from other candidates.
✨Tip Number 4
Research Compass Group and their values, especially regarding diversity and employee development. Being able to align your personal values with theirs can make a strong impression during your discussions.
We think you need these skills to ace Barista - Costa
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Barista at Costa. Familiarise yourself with the skills required, such as customer service experience and knowledge of brewing methods.
Tailor Your CV: Highlight relevant experience in your CV, especially any previous roles in customer service or food and beverage. Emphasise your communication skills and ability to work under pressure, as these are key for this position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention specific examples of how you've excelled in similar roles and how you can contribute to maintaining Costa's positive brand image.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at OneRetail
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and the art of brewing during the interview. Share any personal experiences or knowledge you have about different brewing methods and beverage blends, as this will demonstrate your genuine interest in the role.
✨Highlight Customer Service Skills
Since the role requires excellent communication and customer service skills, prepare examples from your past experiences where you successfully handled customer interactions. This could include resolving complaints or going above and beyond to ensure customer satisfaction.
✨Demonstrate Team Spirit
Being a team player is crucial in a busy café environment. Be ready to discuss how you work well with others, support your colleagues, and contribute to a positive team atmosphere. Mention any previous roles where teamwork was essential.
✨Prepare for Practical Questions
Expect questions that assess your ability to handle pressure and maintain high standards. Think about scenarios where you had to manage multiple tasks simultaneously, such as preparing drinks while keeping the workspace clean, and be prepared to share how you handled those situations.
