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- Tasks: Craft delicious drinks and provide top-notch service to our customers.
- Company: Join Costa, a leading High Street brand known for its commitment to quality and people.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic perks while developing your skills.
- Why this job: Be part of a vibrant team that values individuality and offers growth opportunities.
- Qualifications: Previous customer service experience and a passion for coffee are essential.
- Other info: Work in a supportive environment that celebrates diversity and empowers you to thrive.
We're currently recruiting a driven Barista to help us create beautifully crafted drinks for a major High Street brand on a part time basis, contracted to 8 hours per week. As a Barista, you will use your skills to deliver first-class service and perfectly crafted coffees to our customers. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's what you need to know before applying:
- Preparing perfectly blended drinks and serving high-quality food that delights our customers
- Keeping the bar area clean
- Receiving and processing payments (cash and credit cards)
- Being an enthusiastic team player and excellent communicator
- Maintaining stock of clean mugs and plates
- Learning about brewing methods, beverage blends, food preparation and presentation techniques
- Check if brewing equipment operates properly and report any maintenance needs
- Representing Costa and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Barista will:
- Be a brilliant communicator and easily build relationships
- Have previous experience in customer service
- Strive for excellence in an eager and motivated manner
- Take initiative and make decisions that are right for our customers
- Have hands-on experience with brewing equipment
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Barista - Costa employer: OneRetail
Contact Detail:
OneRetail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Costa
✨Tip Number 1
Familiarise yourself with Costa's menu and brewing methods. Knowing the different drinks and their preparation will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a customer service scenario. Being able to demonstrate excellent communication and relationship-building skills is key for this position.
✨Tip Number 3
Showcase your ability to work under pressure by sharing examples from past experiences. Whether it’s in a busy café or during a hectic event, being able to handle stress effectively is crucial for a Barista.
✨Tip Number 4
Research Compass Group and their values. Understanding their commitment to diversity and employee development can help you align your answers during the interview and demonstrate that you’re a good fit for their culture.
We think you need these skills to ace Barista - Costa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles as a barista or in the food and beverage industry. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention specific skills that align with the responsibilities listed, such as your ability to work under pressure and your hands-on experience with brewing equipment.
Showcase Your Communication Skills: In your application, emphasise your communication skills and ability to build relationships. Provide examples of how you've successfully interacted with customers in past roles to illustrate your capability.
Highlight Your Team Player Attitude: Costa values teamwork, so make sure to mention any experiences where you worked effectively as part of a team. This could be in previous jobs, volunteer work, or group projects.
How to prepare for a job interview at OneRetail
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and the art of brewing during the interview. Share any personal experiences or knowledge you have about different coffee blends and preparation methods, as this will demonstrate your genuine interest in the role.
✨Highlight Customer Service Skills
Since the role requires excellent communication and customer service skills, prepare examples from your past experiences where you successfully handled customer interactions. This could include resolving complaints or going above and beyond to ensure customer satisfaction.
✨Demonstrate Teamwork
Being a team player is crucial in a busy café environment. Be ready to discuss how you have collaborated with others in previous roles, and emphasise your ability to work under pressure while maintaining a positive attitude.
✨Prepare Questions About the Company
Research Costa and be prepared to ask insightful questions about their values, culture, and opportunities for growth. This shows that you are genuinely interested in the company and eager to contribute to its success.