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For Companies At a Glance
- Tasks: Craft delicious drinks and provide top-notch service to our customers.
- Company: Join Costa, a leading High Street brand known for its commitment to quality and people.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic perks while developing your skills.
- Why this job: Be part of a vibrant team that values individuality and offers growth opportunities.
- Qualifications: Previous customer service experience and a passion for coffee are essential.
- Other info: Work in a supportive environment that celebrates diversity and empowers you to thrive.
We're currently recruiting a driven Barista to help us create beautifully crafted drinks for a major High Street brand on a part time basis, contracted to 20 hours per week. As a Barista, you will use your skills to deliver first-class service and perfectly crafted coffees to our customers. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Preparing perfectly blended drinks and serving high-quality food that delights our customers
- Keeping the bar area clean
- Receiving and processing payments (cash and credit cards)
- Being an enthusiastic team player and excellent communicator
- Maintaining stock of clean mugs and plates
- Learning about brewing methods, beverage blends, food preparation and presentation techniques
- Check if brewing equipment operates properly and report any maintenance needs
- Representing Costa and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Barista will:
- Be a brilliant communicator and easily build relationships
- Have previous experience in customer service
- Strive for excellence in an eager and motivated manner
- Take initiative and make decisions that are right for our customers
- Have hands-on experience with brewing equipment
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Barista - Costa employer: OneRetail
Contact Detail:
OneRetail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Costa
✨Tip Number 1
Familiarise yourself with Costa's menu and drink preparation techniques. Knowing the ins and outs of their offerings will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Whether it's volunteering or part-time work, demonstrating your ability to connect with customers will make you stand out as a candidate.
✨Tip Number 3
Research the company culture at Costa and Compass Group. Understanding their values and how they celebrate individuality can help you align your responses during interviews and show that you're a great fit for their team.
✨Tip Number 4
Be prepared to discuss your experience with brewing equipment and any relevant skills you have. Highlighting your hands-on experience will demonstrate your readiness for the role and your ability to handle the responsibilities of a Barista.
We think you need these skills to ace Barista - Costa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles as a barista or in the food and beverage industry. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention specific skills that align with the responsibilities listed, such as your ability to work under pressure and your hands-on experience with brewing equipment.
Showcase Your Communication Skills: In your application, emphasise your communication skills and ability to build relationships. Provide examples of how you've successfully interacted with customers in past roles, as this is crucial for a Barista position.
Highlight Your Team Player Attitude: Mention experiences where you worked effectively as part of a team. Costa values enthusiastic team players, so share instances where you contributed to a positive team environment or helped colleagues.
How to prepare for a job interview at OneRetail
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and the art of brewing during the interview. Share any personal experiences or knowledge you have about different brewing methods and beverage blends, as this will demonstrate your genuine interest in the role.
✨Highlight Your Customer Service Skills
Since the role requires excellent communication and relationship-building skills, be prepared to discuss your previous customer service experience. Provide specific examples of how you've gone above and beyond to ensure customer satisfaction.
✨Demonstrate Team Spirit
As a Barista, being a team player is crucial. During the interview, share instances where you've successfully collaborated with others in a fast-paced environment. This will show that you can contribute positively to the team dynamic at Costa.
✨Prepare for Practical Questions
Expect questions related to handling equipment and maintaining hygiene standards. Brush up on your knowledge of food handling and safety regulations, and be ready to discuss how you would ensure a clean and safe working environment.