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For Companies At a Glance
- Tasks: Craft delicious drinks and provide top-notch service to our customers.
- Company: Join Costa, a leading High Street brand known for its commitment to quality and people.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic perks while developing your skills.
- Why this job: Be part of a vibrant team that values individuality and offers growth opportunities.
- Qualifications: Previous customer service experience and a passion for coffee are essential.
- Other info: Embrace a diverse workplace where everyone can thrive and be themselves.
We're currently recruiting a driven Barista to help us create beautifully crafted drinks for a major High Street brand on a part time basis, contracted to 20 hours per week. As a Barista, you will use your skills to deliver first-class service and perfectly crafted coffees to our customers. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's what you need to know before applying:
- Preparing perfectly blended drinks and serving high-quality food that delights our customers
- Keeping the bar area clean
- Receiving and processing payments (cash and credit cards)
- Being an enthusiastic team player and excellent communicator
- Maintaining stock of clean mugs and plates
- Learning about brewing methods, beverage blends, food preparation and presentation techniques
- Checking if brewing equipment operates properly and reporting any maintenance needs
- Representing Costa and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Barista will:
- Be a brilliant communicator and easily build relationships
- Have previous experience in customer service
- Strive for excellence in an eager and motivated manner
- Take initiative and make decisions that are right for our customers
- Have hands-on experience with brewing equipment
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Barista - Costa employer: OneRetail
Contact Detail:
OneRetail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Costa
✨Tip Number 1
Familiarise yourself with Costa's menu and brewing methods. Knowing the different drinks and their preparation will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills. As a Barista, you'll need to interact with customers and team members effectively, so consider role-playing scenarios or engaging in conversations to boost your confidence.
✨Tip Number 3
Demonstrate your customer service experience. Think of specific examples where you've gone above and beyond for a customer, as this will highlight your ability to deliver first-class service.
✨Tip Number 4
Show your enthusiasm for teamwork. Prepare to discuss how you contribute to a positive work environment and support your colleagues, as being a team player is crucial in a busy café setting.
We think you need these skills to ace Barista - Costa
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Barista at Costa. Familiarise yourself with the skills required, such as customer service experience and knowledge of brewing methods.
Tailor Your CV: Highlight relevant experience in your CV, especially any previous roles in customer service or food and beverage. Emphasise your communication skills and ability to work under pressure, as these are key for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention specific examples of how you've excelled in similar roles and how you can contribute to maintaining Costa's positive brand image.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at OneRetail
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and the art of brewing during the interview. Share any personal experiences or knowledge you have about different brewing methods and beverage blends, as this will demonstrate your genuine interest in the role.
✨Highlight Your Customer Service Skills
Since the role requires excellent communication and relationship-building skills, be prepared to discuss your previous customer service experience. Provide specific examples of how you've gone above and beyond to ensure customer satisfaction.
✨Demonstrate Team Spirit
As a Barista, being a team player is crucial. Talk about your ability to work collaboratively with others and share instances where you've contributed positively to a team environment. This will show that you can thrive in a fast-paced setting.
✨Prepare for Practical Questions
Expect questions related to handling pressure and time management, as these are key aspects of the job. Think of scenarios where you've successfully managed multiple tasks at once and be ready to explain how you prioritised effectively.
