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- Tasks: Provide top-notch customer support and solve inquiries remotely.
- Company: Dynamic outsourcing company focused on excellent customer service.
- Benefits: Flexible hours, competitive pay per resolved ticket, and remote work.
- Why this job: Enjoy the freedom of flexible scheduling while helping customers.
- Qualifications: Tech-savvy, strong communication skills, and a knack for problem-solving.
- Other info: Great opportunity for students looking to earn while studying.
The predicted salary is between 13 - 16 £ per hour.
A customer support outsourcing company is seeking freelance agents to provide excellent customer service remotely. As a Onepilot agent, you'll respond to customer inquiries through various channels. The role offers flexibility in scheduling, requiring at least 20 hours a week. You will be compensated per resolved ticket, with potential earnings of €15 to €20 per hour. Ideal candidates should be tech-savvy, strong communicators, and enjoy problem-solving.
Remote Freelance Customer Support Agent | Flexible Hours in Manchester employer: Onepilot
Contact Detail:
Onepilot Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Freelance Customer Support Agent | Flexible Hours in Manchester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the customer support field. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Show off your skills! If you’ve got experience in customer support, make sure to highlight specific examples during interviews. Talk about how you’ve solved problems or improved customer satisfaction – it’ll make you stand out!
✨Tip Number 3
Be flexible and open-minded! Since this role offers flexible hours, be ready to discuss your availability and how you can adapt to different schedules. It shows that you’re committed and ready to jump in whenever needed.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. It’s a great way to show your enthusiasm for the role and the company.
We think you need these skills to ace Remote Freelance Customer Support Agent | Flexible Hours in Manchester
Some tips for your application 🫡
Show Off Your Communication Skills: When you're writing your application, make sure to highlight your communication skills. We want to see how you express yourself and how well you can connect with customers through your words.
Be Tech-Savvy: Since the role requires a bit of tech know-how, don’t forget to mention any relevant tools or software you’re familiar with. We love candidates who can navigate technology with ease!
Problem-Solving is Key: Share examples of how you've tackled customer issues in the past. We’re looking for those who can think on their feet and come up with effective solutions quickly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it makes the whole process smoother for everyone!
How to prepare for a job interview at Onepilot
✨Know Your Stuff
Before the interview, make sure you understand the company and its customer support approach. Familiarise yourself with common customer service scenarios and how to handle them. This will show that you're proactive and genuinely interested in the role.
✨Show Off Your Tech Skills
Since the job requires being tech-savvy, be prepared to discuss your experience with various customer support tools and software. If you've used any specific platforms or have relevant certifications, mention them to highlight your capabilities.
✨Practice Problem-Solving
Expect to face situational questions during the interview. Practice responding to hypothetical customer inquiries or complaints. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving skills effectively.
✨Flexibility is Key
As this role offers flexible hours, be ready to discuss your availability and how you plan to manage your time effectively. Highlight your ability to adapt to different schedules and your commitment to providing excellent service, regardless of when you're working.