At a Glance
- Tasks: Assist customers with their queries via email, chat, or phone from the comfort of your home.
- Company: Flexible customer service company based in the UK.
- Benefits: Flexible working hours and pay based on query complexity.
- Why this job: Enjoy remote work while helping customers solve their problems.
- Qualifications: Tech-savvy with excellent communication skills; availability of at least 20 hours per week.
- Other info: Perfect for students seeking flexible work opportunities.
The predicted salary is between 13000 - 16000 £ per year.
Ein flexibles Kundenservice-Unternehmen im Vereinigten Königreich sucht einen Kundenbetreuer (freelance). In dieser Rolle helfen Sie den Kunden bei ihren Problemsstellungen über E‑Mail, Chat oder Telefon und arbeiten dabei von zu Hause aus. Das Unternehmen bietet flexible Arbeitszeiten und eine Bezahlung, die von der Komplexität der Anliegen abhängt.
Der ideale Kandidat sollte technologische Affinität sowie eine bemerkenswerte Kommunikationsfähigkeit besitzen und mindestens 20 Stunden pro Woche verfügbar sein.
Freelance Kundenbetreuer – Flexible, Remote & Home Office employer: Onepilot
Contact Detail:
Onepilot Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freelance Kundenbetreuer – Flexible, Remote & Home Office
✨Tip Number 1
Make sure to showcase your communication skills during interviews. Practice common customer service scenarios with a friend or in front of a mirror. We want to see how you handle tricky situations!
✨Tip Number 2
Familiarise yourself with the tools and platforms commonly used in remote customer service. Being tech-savvy can really set you apart, so brush up on your knowledge before the interview!
✨Tip Number 3
Don’t forget to highlight your flexibility! Since this role offers flexible hours, be ready to discuss how you can adapt your schedule to meet customer needs. We love candidates who can think on their feet!
✨Tip Number 4
Apply through our website for the best chance at landing the job. We keep an eye on applications that come directly from us, so don’t miss out on that opportunity!
We think you need these skills to ace Freelance Kundenbetreuer – Flexible, Remote & Home Office
Some tips for your application 🫡
Show Off Your Communication Skills: Since you'll be helping customers via email, chat, or phone, make sure your application highlights your communication skills. Use clear and concise language to demonstrate how you can effectively convey information.
Tailor Your Application: We want to see how you fit into our team! Customise your application to reflect the job description. Mention your tech-savviness and any relevant experience that aligns with the role of a Kundenbetreuer.
Be Honest About Your Availability: Let us know your availability upfront. Since the role requires at least 20 hours a week, be clear about when you can work. This helps us understand if you’re a good match for our flexible schedule.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Onepilot
✨Know Your Tech
Since the role requires a good level of technological affinity, make sure you brush up on any relevant tools or software that might be used in customer service. Familiarise yourself with common platforms for email, chat, and phone support to show you’re ready to hit the ground running.
✨Practice Your Communication Skills
As communication is key in this role, practice articulating your thoughts clearly and concisely. You could even role-play common customer scenarios with a friend to build confidence and ensure you can handle various situations effectively.
✨Flexibility is Key
Highlight your availability and willingness to work flexible hours. Be prepared to discuss how you can manage your time effectively while working from home, as this will demonstrate your commitment to meeting the company's needs.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company culture aligns with your values, especially regarding remote work and flexibility.