At a Glance
- Tasks: Drive customer success and adoption in a fast-paced maritime tech environment.
- Company: Join OneOcean Group, a leader in maritime SaaS solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic team culture with a focus on innovation and collaboration.
- Why this job: Make a real impact by helping customers maximise their software experience.
- Qualifications: Experience in customer success and strong communication skills required.
The predicted salary is between 46125 - 56375 £ per year.
One Ocean Group is seeking a Customer Success Manager in London to own post-sale lifecycle, drive adoption, ensure value realization and support renewals.
You will partner with Account Management to align on commercial outcomes and customer outcomes in a fast-paced maritime tech environment.
The role focuses on onboarding, adoption, health monitoring, and expansion opportunities across top customers, leveraging CRM and data insights to improve retention and expansion.
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Maritime SaaS Customer Success Manager – Adoption & Growth employer: OneOcean Group
OneOcean Group is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration thrive. With a strong focus on employee growth, we offer comprehensive training and development opportunities tailored to enhance your skills in the maritime SaaS sector. Located in the vibrant coastal cities of Southampton and Portsmouth, our hybrid work model provides the perfect balance of flexibility and community engagement, making it an ideal place for those seeking meaningful and rewarding employment.
