At a Glance
- Tasks: Manage and grow key customer relationships while driving revenue through upselling and cross-selling.
- Company: Join OneOcean, a trusted leader in maritime technology with over 260 years of innovation.
- Benefits: Competitive salary, professional development, and the chance to make a global impact.
- Other info: Dynamic role with opportunities for travel and collaboration across teams.
- Why this job: Be part of a mission to support a sustainable maritime energy transition.
- Qualifications: Bachelor’s degree, experience in account management, and proficiency in French required.
The predicted salary is between 56700 - 69300 £ per year.
Discover OneOcean: OneOcean is a unified brand born from the integration of OneOcean and Ocean Technologies Group. Owned by Lloyd’s Register, an organisation with more than 260 years of trust, integrity and leadership at sea, OneOcean combines the agility and ambition of a fast-moving innovator with the strength and stability of one of the world’s most trusted maritime institutions. At the heart of OneOcean is a portfolio unlike any other in maritime. A comprehensive, integrated portfolio built on years of expertise, trusted by thousands of maritime professionals around the world.
Our Mission: Our mission is clear. In the race to zero emissions, our research, advisory and technical expertise and industry-firsts are supporting a safe, sustainable maritime energy transition. Today we are a leading provider of classification and compliance services to the marine and offshore industries, helping our clients design, construct and operate their assets to accepted levels of safety and environmental compliance.
Why Join OneOcean Crew?
- Legacy & Innovation: We were created more than 260 years ago as the world’s first marine classification society to improve and set standards for the safety of ships.
- Global Impact: Our digital solutions are relied upon by more than 30,000 vessels, following the acquisition of OneOcean in 2022 and Ocean Technologies Group in 2024.
- Product Offering: Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from training and people operations, to voyage compliance and optimisation.
Navigating the position: As a Key Account Manager you will be responsible for managing and growing customer relationships. You will act as the primary point of contact for strategic accounts, ensuring customer satisfaction, driving renewals, and identifying new revenue opportunities through upselling and cross-selling. Please note we are looking for proficiency in both English and French language skills.
Your Voyage Ahead:
- Account Management & Customer Relationships: Participate in regular check-ins and business reviews to maintain strong relationships. Develop org charts and stakeholder engagement plans to navigate customer organizations in coordination with the CEM. Attend the CEM-led C-Level engagements in order to remain aligned on the strategic objectives being driven by Customer Engagement.
- Sales & Revenue Growth: Qualify decision-making processes, criteria, and compelling events to drive deals forward. Assess pain points and business impact to position the right solutions. Drive upsell and cross-sell opportunities to expand revenue within key accounts. Support renewals and contract negotiations to maximize customer lifetime value.
- Value Demonstration & Commercial Execution: Work closely with your sales counterparts to demonstrate product value. Develop and present ROI and business case proposals and solution strategy for customers. Own quote preparation, pricing discussions, and deal negotiations along with your sales counterparts. Collaborate with Rev Ops and Deal Desk for contract review and approvals.
Success Metrics: Revenue growth through upsells and cross-sells. High renewal and retention rates.
Recommended to Bring on Board:
- Bachelor’s degree in business, Marketing, or a related field (MBA preferred).
- Experience in maritime technology.
- Professional level French speaker.
- Professional certifications in customer success, account management, or sales are a plus.
- Extensive experience in account management, customer success, or related roles within technology, SaaS, or service industries.
- Knowledge of the maritime industry and experience in crewing, training, or QHSE departments.
- Proven track record of managing high-value client accounts and driving revenue growth through strategic account development.
- Strong leadership experience, including team management and cross-functional collaboration.
- Expertise in client relationship management and developing long-term client partnerships.
- Ability to analyse client data and develop strategic account plans.
- Strong presentation and public speaking skills.
- Ability and willingness to travel (domestic and international).
Key Account Manager employer: OneOcean Group
OneOcean Group is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration thrive. With a strong focus on employee growth, we offer comprehensive training and development opportunities tailored to enhance your skills in the maritime SaaS sector. Located in the vibrant coastal cities of Southampton and Portsmouth, our hybrid work model provides the perfect balance of flexibility and community engagement, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Key Account Manager at OneOcean Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including OneOcean Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Key Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for OneOcean Group:When writing your cover letter, make sure to tailor your message specifically for OneOcean Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at OneOcean Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show OneOcean Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show OneOcean Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with OneOcean Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
