At a Glance
- Tasks: Lead a team to enhance customer satisfaction and drive subscription service adoption.
- Company: OneOcean Group, a forward-thinking tech company based in London.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Join a collaborative team focused on customer retention and satisfaction.
- Why this job: Make a real impact by ensuring customers get the most from our services.
- Qualifications: 3-5 years in customer success or account management, with strong communication skills.
The predicted salary is between 40500 - 49500 £ per year.
One Ocean Group in London is seeking a Customer Success Team Lead to drive adoption of our subscription services and maximise value for customers.
You will lead a small team (2 Key Account CSMs and 2 standard CSMs), collaborate with Regional Sales Director, and manage large accounts with a focus on retention and satisfaction.
The role requires a 3-5 year track record in customer success or account management within tech or Saa S, excellent communication, and a strong CRM and data-driven mindset.
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Senior Customer Success Lead for Key Accounts employer: OneOcean Group
OneOcean Group is an exceptional employer located in the vibrant city of London, offering a dynamic work culture that prioritises collaboration and innovation. Employees benefit from comprehensive growth opportunities, including professional development and mentorship, while being part of a team that values customer satisfaction and retention. With a focus on meaningful work and a supportive environment, OneOcean Group stands out as a rewarding place to advance your career in customer success.
