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- Tasks: Provide essential secretarial support to clinicians and manage patient enquiries.
- Company: Join a leading independent healthcare organisation in Milton Keynes.
- Benefits: Enjoy NHS pension, generous leave, and employee assistance programmes.
- Why this job: Make a real difference in patient care while working in a supportive team.
- Qualifications: Experience as a Medical Secretary and strong administrative skills required.
- Other info: Be part of a family-run organisation committed to equality and community.
The predicted salary is between 30000 - 42000 £ per year.
We have an exciting opportunity for an experienced and motivated Medical Secretary to join our friendly and dedicated team in Milton Keynes. The role will be based at one of our surgeries (Whitehouse Surgery or Brooklands Health Centre), with remote support provided to our sister surgery in Minehead. This is a key position, providing essential support to clinicians and helping to ensure the smooth and efficient delivery of patient care. You will work as part of a well-established administrative team in a welcoming, community-focused environment.
The Role
As Medical Secretary, you will provide comprehensive secretarial and administrative support to the service. Your responsibilities will include:
- Accurate and timely typing of referral letters, including urgent referrals and GP dictations
- Managing patient and service-related enquiries and liaising with internal and external providers
- Using digital dictation software and the NHS eReferral (Choose & Book) system
- Summarising and coding relevant information from patients’ clinical records in line with Practice protocols
- Maintaining patient records and files, managing telephone calls and supporting general office procedures
- You may also be required to provide occasional reception cover during periods of leave, sickness or increased demand.
You will project a professional, positive and friendly image to patients and visitors, whether in person or over the telephone.
About You
We are looking for someone who is organised, detail-focused and confident working in a busy healthcare environment.
You Will Ideally Have
- Previous experience as a Medical Secretary or within NHS / General Practice
- Experience using EMIS and the NHS eReferral system (Choose & Book)
- Experience with digital dictation systems (e.g. Lexacom)
- Strong administrative skills and the ability to manage competing priorities
- Good working knowledge of Microsoft Office (Word, Excel, PowerPoint)
- Excellent communication skills and a professional, patient-centred approach
What We Offer
- NHS Pension with 20.6% Employer Contribution
- 25 days annual leave plus Bank holidays, which rises with length of Service (pro rata for part time)
- Extra day of leave per year for work anniversary
- Enhanced Maternity, Paternity / Adoption pay
- Family friendly employment policies
- Participation in OMG’s refer a friend scheme
- Employee Assistance Program run by awarding winning Health Assured
- Eye care scheme free eye test plus a contribution towards glasses
- Cycle to work scheme
- Access to NHS Discounts
Join OneMedical Group. Shape a Healthier Future. For over 20 years, OneMedical Group has been redefining how healthcare is delivered in the UK. As a leading independent healthcare organisation, we provide NHS services at scale and design, build and manage the spaces where care happens, bringing everything together under one roof. We are proud to be the only organisation in the UK to do this. Family-run and values-led, our purpose is simple and powerful: to provide a healthier future for all. Guided by People First, Working Together and A Healthier Future, we deliver healthcare with compassion, innovation and a deep commitment to reducing health inequalities working in true partnership with the NHS. At OneMedical, diversity of thought is valued, collaboration is essential and every role contributes to meaningful change. Inspired by the traditional family doctor, The OneMedical Way is personal, trusted and rooted in community.
Equality, Diversity and Inclusion
OneMedical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. If you would like to discuss the support options available during the recruitment process please email: recruitment@onemedicalgroup.co.uk
Medical Secretary (on-site) in Milton Keynes employer: OneMedical Group
Contact Detail:
OneMedical Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary (on-site) in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your contacts in the healthcare sector, especially those who might know about openings for Medical Secretaries. A friendly chat can sometimes lead to opportunities that aren't even advertised!
✨Tip Number 2
Prepare for interviews by practising common questions related to the role. Think about how your experience with EMIS and digital dictation systems can shine through. We want you to show off your skills confidently!
✨Tip Number 3
When you get an interview, don’t forget to ask questions! Show your interest in the team and the work environment. It’s a great way to demonstrate that you’re not just looking for any job, but the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our community-focused team at OneMedical Group. Let’s shape a healthier future together!
We think you need these skills to ace Medical Secretary (on-site) in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Medical Secretary role. Highlight your relevant experience, especially with NHS systems like EMIS and digital dictation software. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it professional but let your personality come through – we love a friendly vibe!
Showcase Your Communication Skills: As a Medical Secretary, communication is key. In your application, give examples of how you've effectively managed patient enquiries or liaised with healthcare professionals. This will show us you're ready for the busy environment we work in.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our values!
How to prepare for a job interview at OneMedical Group
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of medical terminology and the specific software mentioned in the job description, like EMIS and NHS eReferral. Being able to discuss these confidently will show that you're prepared and serious about the role.
✨Showcase Your Experience
Prepare examples from your previous roles that highlight your administrative skills and experience as a Medical Secretary. Think about times when you managed competing priorities or improved office procedures, and be ready to share these stories during the interview.
✨Practice Your Communication Skills
Since excellent communication is key in this role, practice articulating your thoughts clearly and professionally. You might even want to do a mock interview with a friend to get comfortable with answering questions about patient care and teamwork.
✨Project a Positive Attitude
During the interview, remember to smile and maintain a friendly demeanour. This role requires a patient-centred approach, so demonstrating your ability to connect with people will go a long way in making a great impression.
