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- Tasks: Lead the Sheffield Walk-in Centre, balancing clinical practice with strategic management.
- Company: OneMedical Group, a pioneering independent healthcare organisation in the UK.
- Benefits: Salary up to £75,000, NHS pension, CPD support, and career progression opportunities.
- Why this job: Shape the future of urgent care and make a real impact on patient safety and quality.
- Qualifications: Current professional registration, MSc in Advanced Clinical Practice, and significant leadership experience.
- Other info: Join a supportive culture committed to quality, safety, and continuous improvement.
The predicted salary is between 60000 - 75000 £ per year.
Are you an experienced clinical leader ready to shape the future of urgent primary care? Do you thrive in high-autonomy roles where you can balance hands-on clinical practice with strategic and operational leadership? We are recruiting a Clinical Service Manager (CSM) to lead the Sheffield Walk-in Centre — a well-established, high-profile urgent care service delivering safe, effective, and patient-centred care to the local population.
This is a pivotal leadership role within Sheffield Walk-in Centre. The Clinical Service Manager will shape both the operational performance and clinical quality of the service, ensuring patients consistently receive safe, effective, and timely care. The successful candidate will combine clinical credibility with strategic insight and operational excellence, leading a high-performing team within a fast-paced and collaborative urgent care environment.
The Clinical Service Manager will:
- Provide visible clinical leadership and maintain regular clinical practice
- Hold overall accountability for patient safety, quality, and clinical governance
- Lead and develop a multidisciplinary team within a high-trust environment
- Oversee day-to-day operational performance, including staffing, rotas, and patient flow
- Act as the senior point of contact for the service within the local urgent and emergency care system
- Lead service improvement, partnership working, and regulatory compliance (including CQC Registered Manager responsibilities)
What We’re Looking For
Essential
- Current professional registration (e.g. NMC) with no restrictions
- MSc in Advanced Clinical Practice
- Significant post-registration experience in urgent primary care and/or urgent and emergency care
- Proven clinical leadership and operational management experience
- Strong understanding of clinical governance, CQC standards, and NHS service delivery
Desirable
- Experience working within integrated or co-located urgent care models
- Partnership working with commissioners and acute trusts
- Experience leading service improvement or redesign
Why Join Us? What We Offer
- Salary up to £75,000 per annum, depending on experience
- NHS pension
- CPD support, including access to study leave and development opportunities
- Professional indemnity cover
- Supportive clinical governance and leadership
- Career progression opportunities within OneMedical Group
- A senior, autonomous leadership role within a well-established urgent care service
- Opportunity to influence service delivery and system working in Sheffield
- Supportive governance, leadership, and development culture
- Commitment to quality, safety, and continuous improvement
Interview Dates and Guidelines
Candidates must be available to attend a face-to-face interview on either 4th or 5th of March 2026. As part of the interview process, shortlisted candidates will be asked to deliver a 10–15 minute presentation on the following topic: Leading a High-Performing, Safe and Sustainable Urgent Care Service at Sheffield Walk-in Centre. Please outline your approach to leading Sheffield Walk-in Centre to deliver:
- Safe, high-quality patient care
- Strong operational performance (including patient flow, KPIs, and workforce stability)
- A positive and open safety culture
- Effective system integration within Sheffield’s urgent and emergency care landscape
- Financial and workforce sustainability
Candidates should also outline their key priorities for the first 90 days in post. We are committed to equality, diversity, and inclusion and welcome applications from all sections of the community. Reasonable adjustments can be discussed at any stage of the recruitment process.
Join OneMedical Group. Shape a healthier future. For over 20 years, OneMedical Group has been redefining how healthcare is delivered in the UK. As a leading independent healthcare organisation, we provide NHS services at scale and design, build and manage the spaces where care happens—bringing everything together under one roof. We are proud to be the only organisation in the UK to do this. Family-run and values-led, our purpose is simple and powerful: to provide a healthier future for all. Guided by People First, Working Together and A Healthier Future, we deliver healthcare with compassion, innovation and a deep commitment to reducing health inequalities—working in true partnership with the NHS. At OneMedical, diversity of thought is valued, collaboration is essential and every role contributes to meaningful change. Inspired by the traditional family doctor, The OneMedical Way is personal, trusted and rooted in community.
Clinical Service Manager in Leeds employer: OneMedical Group
Contact Detail:
OneMedical Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Service Manager in Leeds
✨Tip Number 1
Get to know the Sheffield Walk-in Centre inside out! Research their services, values, and recent developments. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your presentation skills! Since you'll need to deliver a presentation on leading a high-performing urgent care service, rehearse your key points and get feedback from friends or colleagues. Confidence is key!
✨Tip Number 3
Network like a pro! Connect with current or former staff at the Sheffield Walk-in Centre on LinkedIn. They can provide insights into the culture and expectations, which can give you an edge in your application.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining OneMedical Group and shaping a healthier future together.
We think you need these skills to ace Clinical Service Manager in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Clinical Service Manager role. Highlight your clinical leadership experience and operational management skills, as these are key to what we're looking for.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've improved patient care or operational performance in previous roles. We love seeing tangible results!
Be Authentic: Let your personality shine through in your application. We value diversity and want to see the real you, so don’t be afraid to express your passion for urgent care and patient-centred service.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at OneMedical Group
✨Know Your Clinical Stuff
As a Clinical Service Manager, you'll need to demonstrate your clinical expertise. Brush up on the latest guidelines and best practices in urgent care. Be ready to discuss how you’ve applied this knowledge in previous roles, especially in terms of patient safety and quality.
✨Showcase Leadership Skills
This role is all about leadership, so prepare examples that highlight your experience in leading multidisciplinary teams. Think about times when you've fostered a high-trust environment or improved team performance. Be specific about your approach and the outcomes.
✨Prepare for the Presentation
You’ll need to deliver a presentation on leading a high-performing urgent care service. Structure it clearly: start with your vision, then outline your strategies for patient care, operational performance, and system integration. Practice delivering it within the time limit to ensure you’re concise and impactful.
✨First 90 Days Plan
Have a clear plan for your first 90 days in the role. Outline your key priorities, such as assessing current operations, engaging with staff, and identifying quick wins. This shows you’re proactive and ready to hit the ground running, which is crucial for a leadership position.