At a Glance
- Tasks: Lead HR operations across multiple sites and enhance team performance.
- Company: Family-run healthcare organisation with a people-first culture.
- Benefits: Competitive salary, 25 days leave, NHS discounts, and career growth opportunities.
- Other info: Relaxed, collaborative office environment with regular national travel.
- Why this job: Make a real impact in a growing organisation while shaping HR delivery.
- Qualifications: Proven HR experience, strong UK employment law knowledge, and excellent communication skills.
The predicted salary is between 48000 - 62000 € per year.
We are seeking an experienced HR Operations Manager to lead and strengthen HR delivery across our multi-site healthcare organisation operating across the UK. This is a key operational leadership role responsible for ensuring consistent, compliant, and effective HR service delivery across all sites, while supporting managers and clinical leaders in building confident, high-performing teams.
Reporting to the Group Service Delivery Director, the role will act as the bridge between people strategy, delivered by our People Partners (also known as HR Business Partners) and day-to-day operations delivered through our recruitment, advisory and administration functions, ensuring our workforce is engaged, well-supported, and able to deliver outstanding patient care and related services across our group.
This role will also work very closely with our Quality and Standards team and specifically the Learning and Development Lead to support with a positive employee journey and experience for all of our teams whilst ensuring compliance with regulatory and legal frameworks. The HR Operations Manager plays a key role in supporting safe and effective staffing levels, workforce performance, regulatory compliance, and a positive employee experience across all locations.
Working closely with our service management teams and all our support and ancillary functions, the role will provide operational HR leadership, and will advise on complex workforce matters, supporting effective people management in line with organisational culture, frameworks, policies and employment legislation.
Key Areas Of Responsibility Include:
- Lead and oversee HR operations across multiple sites
- Provide direction and governance to the People team
- Ensure consistent application of HR policies, processes, and standards
- Support recruitment strategy and workforce planning across clinical and support roles
- Use HR data and insight to support decision-making and improvement
- Work closely with operational and clinical leaders to ensure workforce effectiveness
- Drive continuous improvement across HR systems and processes, and reporting capability
You Will Thrive If You Enjoy:
- Being hands-on and visible across sites, not just desk-based
- Valuing strong relationships and a supportive culture
- Working in an environment where you can shape and improve things
- Balancing operational delivery with continuous improvement
What We’re Looking For?
- Proven HR operations experience in a multi-site environment
- Confidence overseeing all the HR functions, including recruitment, advisory and administration
- Strong knowledge of UK employment law
- Confidence managing employee relations cases independently and escalating strategically, whenever needed
- A pragmatic, solutions-focused approach
- Excellent relationship-building and communication skills
- Highly organised, with the ability to balance multiple priorities
- CIPD Level 5 or equivalent experience
Desirable:
- Healthcare / NHS / regulated sector experience
- Experience in a growing or changing organisation
- CIPD Level 7
Why join us?
- We are a family-run healthcare organisation with over 20 years’ experience delivering NHS services.
- We combine stability with a genuinely people-first culture, where ideas are welcomed and you can make a real impact.
- Real autonomy & impact shape how HR is delivered, not just maintain it
- Growth opportunity join us during a period of expansion and help shape HR at scale
- Collaborative leadership work closely with senior leaders and clinicians
- Flexibility & trust supportive, balanced working culture
- Stability with purpose established organisation with a progressive mindset
What else do we offer?
- Opportunity to genuinely influence and improve HR within a growing organisation
- Development and career growth opportunities
- Paid travel expenses
- 25 days annual leave + Bank Holidays (increasing with service) + work anniversary day off
- Company pension
- NHS discounts
Additional information:
- Recruitment process: minimum two stages, potentially three
- Applicants must have the right to work in the UK (no sponsorship available)
- Early application is encouraged as we may close early due to high interest
Location & working environment:
Our head office is based at Bank Top Support Centre (LS21 1PY), set in a rural location near Leeds. This is an office-based role with regular national travel to our sites, so flexibility and willingness to travel are essential (own transport required). The office environment is relaxed, collaborative, and dog-friendly.
HR Operations Manager employer: OneMedical Group
Join our family-run healthcare organisation in Leeds, where we prioritise a people-first culture and offer a supportive environment for HR professionals. As an HR Operations Manager, you will have the autonomy to shape HR delivery across multiple sites while enjoying opportunities for personal and professional growth within a stable yet progressive organisation. With a relaxed and collaborative office atmosphere, along with competitive benefits including 25 days annual leave and NHS discounts, this role is perfect for those looking to make a meaningful impact in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land HR Operations Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the HR field, especially those who work in healthcare. Attend industry events or join online forums to make valuable contacts that could lead to job opportunities.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your experience in HR operations. Use specific examples from your past roles to demonstrate how you've successfully managed multi-site HR functions.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you’re interested in, like us at StudySmarter, and express your enthusiasm for working with them. You never know when a position might open up!
✨Tip Number 4
Prepare for interviews by researching the company culture and values. Tailor your responses to show how your experience aligns with their mission, especially in delivering outstanding patient care. And remember, apply through our website for the best chance!
We think you need these skills to ace HR Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Operations Manager role. Highlight your experience in multi-site environments and any specific achievements that align with the key responsibilities mentioned in the job description.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share your passion for HR, your hands-on approach, and how you can contribute to our people-first culture. Don't forget to mention your knowledge of UK employment law!
Showcase Your Relationship-Building Skills:In both your CV and cover letter, emphasise your excellent communication and relationship-building skills. We value strong relationships, so give examples of how you've successfully collaborated with teams or managed employee relations cases.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at OneMedical Group
✨Know Your HR Stuff
Make sure you brush up on your knowledge of UK employment law and HR operations, especially in a multi-site environment. Be ready to discuss how you've successfully managed employee relations cases and implemented HR policies in previous roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading HR teams and driving operational improvements. Think about times when you've collaborated with clinical leaders or supported recruitment strategies, and be ready to share those stories.
✨Demonstrate Your People Skills
This role is all about building relationships, so be prepared to talk about how you've fostered a supportive culture in past positions. Share specific instances where your communication skills made a difference in team dynamics or employee engagement.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities in real-world HR scenarios. Think through potential challenges you might face in this role and how you would approach them, especially regarding compliance and workforce effectiveness.
