Client Services Director
Berkshire | Hybrid | Full-Time
We're partnering with a leading brand experience and experiential marketing agency to recruit an experienced Client Services Director.
This is a senior leadership role responsible for driving client growth, leading high-performing teams and ensuring the successful delivery of integrated campaigns for a portfolio of blue-chip clients.
The Role
- Lead, coach and develop a client services team across Account Director, Account Manager and Account Executive levels.
- Build and maintain strong senior client relationships, acting as a trusted strategic partner.
- Oversee campaign delivery, ensuring projects are delivered on time, within budget and to the highest standards.
- Drive account growth by identifying opportunities to expand client partnerships and increase revenue.
- Support new business activity, pitches and presentations.
- Monitor commercial performance, resource planning and profitability across accounts.
- Collaborate with Creative, Operations and Production teams to deliver outstanding client outcomes.
- Champion best practice and continuous improvement across the client services function.
About You
- Significant experience within an agency environment, ideally experiential, shopper marketing, creative, integrated or brand experience.
- Proven success leading and developing client services or account management teams.
- Strong commercial acumen with experience managing budgets, profitability and account growth.
- Excellent stakeholder management, presentation and negotiation skills.
- Experience delivering integrated campaigns across multiple channels.
- Strategic thinker with a collaborative and solutions-focused approach.
- Strong understanding of GDPR and current industry best practices.
- Full UK driving licence and access to a vehicle.
Package
- Salary up to £85,000 DOE
- Hybrid working
- Generous holiday allowance
- Private healthcare and life assurance
- Employee discounts and wellbeing support
- On-site facilities including gym and parking
- Regular social events and recognition programmes
This is an excellent opportunity for a senior client services professional looking to join a growing agency and play a key role in shaping client partnerships, team development and commercial success.
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Client Service Director in Maidenhead employer: Oneilsrecruitment
As a Data Insight Manager at our leading field marketing and retail solutions business in Berkshire, you'll thrive in a collaborative culture that values your expertise in transforming data into impactful business decisions. We offer excellent career development opportunities, a hybrid working model, and a comprehensive benefits package including an annual bonus, enhanced family-friendly benefits, and a supportive environment where your contributions are recognised and rewarded.
