Duty Manager in London

Duty Manager in London

London Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team and ensure guests have unforgettable experiences at O'Neill's.
  • Company: Join a vibrant team at O'Neill's Carnaby Street, where fun meets fantastic service.
  • Benefits: Flexible shifts, 33% discount across brands, and access to financial tools.
  • Why this job: Be part of an electric atmosphere and create memorable moments for guests.
  • Qualifications: Management experience and a passion for inspiring teams.
  • Other info: Enjoy 25 days holiday, gym discounts, and free shares!

The predicted salary is between 28800 - 43200 Β£ per year.

No CV to hand? No problem. We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you.

As Duty Manager at O'Neill's Carnaby Street, you'll work alongside the General Manager to lead your team to success. You'll oversee all areas of the business, making sure to provide guests with an experience that keeps them coming back for more.

Join us at O'Neill's. From breakfast to big nights out, our teams are the local legends. The atmosphere is electric, the food hearty, and the Guinness always flowing. So, if you're up for the craic, we want to hear from you.

WHAT'S IN IT FOR ME?
  • Flexible shifts - to fit around the other important things in life.
  • A massive 33% discount across all our brands. Whether it's date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.
  • 20% discount across all of our brands for up to 5 friends and family.
  • Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  • Discounts on gym memberships.
  • Team Socials – work hard, play hard.
  • On top of this, we offer a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares.
  • There's also a free employee helpline - to support you with whatever life throws at you.
WHAT WILL I BE DOING?

As Duty Manager you'll…

  • Use your management experience to be an assistant to the General Manager in the day-to-day running of the business.
  • Train and inspire your team to deliver food, drink, and service to be proud of.
  • Be the role model and guide development within your team.
  • Ensure our guests are cared for, being the host to life's memorable moments.
  • Strive towards and achieve business targets.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Duty Manager in London employer: O'Neill's

At O'Neill's Carnaby Street, we pride ourselves on being an exceptional employer that values flexibility and employee well-being. With a vibrant work culture, generous discounts across our brands, and opportunities for personal growth, we ensure our team members feel supported and appreciated. Join us in creating memorable experiences for our guests while enjoying a range of benefits, including financial tools and social events that make work enjoyable.
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Contact Detail:

O'Neill's Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Duty Manager in London

✨Tip Number 1

Get to know the company culture! Before you apply, check out O'Neill's social media and website. Understanding their vibe will help you tailor your approach and show them you're a perfect fit.

✨Tip Number 2

Be ready to showcase your management skills! Think of examples from your past experiences where you've led a team or handled challenges. This will help you stand out during any interviews or discussions.

✨Tip Number 3

Don’t forget to highlight your passion for hospitality! Share stories about memorable guest experiences you've created or been part of. It shows you care about making every moment special for guests.

✨Tip Number 4

Apply through our website! It’s quick and easy, and we love seeing applications come directly from enthusiastic candidates like you. Plus, it gives us all the info we need to get to know you better!

We think you need these skills to ace Duty Manager in London

Management Experience
Team Leadership
Training and Development
Customer Service
Business Target Achievement
Communication Skills
Problem-Solving Skills
Adaptability
Interpersonal Skills
Time Management

Some tips for your application 🫑

Keep it Simple: No need to overthink it! Our application form is designed to be quick and easy, so just be yourself and answer the questions honestly. We want to get to know the real you!

Show Your Passion: Let us see your enthusiasm for the role of Duty Manager! Share why you’re excited about working at O'Neill's and how you can contribute to our vibrant atmosphere. A little passion goes a long way!

Highlight Your Experience: Even though you don’t need a CV, make sure to mention any relevant experience you have in management or hospitality. We love to see how your background can help you shine in this role!

Apply Through Our Website: We encourage you to apply directly through our website. It’s super straightforward and ensures your application gets to us quickly. Plus, you’ll be one step closer to joining our amazing team!

How to prepare for a job interview at O'Neill's

✨Know the Venue Inside Out

Before your interview, take some time to research O'Neill's Carnaby Street. Familiarise yourself with their menu, atmosphere, and any recent events or promotions. This will show your genuine interest in the role and help you connect your experience to their specific needs.

✨Showcase Your Leadership Skills

As a Duty Manager, you'll be leading a team, so be prepared to discuss your management style. Think of examples where you've successfully trained or inspired a team. Highlight how you can motivate others to deliver exceptional service, as this is key to creating memorable guest experiences.

✨Prepare for Scenario Questions

Expect questions that assess how you'd handle various situations, like dealing with difficult customers or managing a busy shift. Use the STAR method (Situation, Task, Action, Result) to structure your answers, demonstrating your problem-solving skills and ability to stay calm under pressure.

✨Emphasise Team Spirit

O'Neill's values teamwork, so be ready to talk about how you contribute to a positive work environment. Share stories that illustrate your ability to collaborate effectively with colleagues and how you celebrate team successes, as this aligns with their culture of support and camaraderie.

Duty Manager in London
O'Neill's
Location: London

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