Export Sales Representative Position Title: Export Sales Representative Reports to: International Sales Manager Department: Export Sales About O'Neills O'Neills is a leading provider of high-quality sportswear, specialising in custom-designed team kits, leisurewear, and merchandise for a variety of sports, clubs, and schools. We are committed to delivering exceptional customer service, quality products and innovative solutions while building long-term relationships with our customers. Job Overview As an Export Sales Representative for O'Neills Sportswear, you will be responsible for promoting and selling our sportswear products, to existing and new customers based overseas. You will develop strong relationships with clients, identify new business opportunities, and deliver top-tier service to ensure customers' needs are met. The role involves regular international travel within your assigned territory and may require you to attend overseas events and trade shows. Key Responsibilities Sales & Business Development: Actively pursue new business opportunities with a focus on growing customer accounts within the assigned territory. Promote O'Neills' range of sportswear, including custom kits, apparel, and accessories. Conduct market research to identify potential clients and customer needs. Manage and grow a portfolio of clients by offering solutions tailored to their specific needs. Client Relationship Management: Develop and maintain long-term relationships with key clients such as sports clubs, and other sports-related organisations. Act as a key point of contact for customers throughout the sales process. Provide product knowledge and customer support to ensure customer satisfaction. Maintain regular contact with customers to encourage repeat business and identify opportunities for account growth. Product Presentation & Promotion: Organise product demonstrations, presentations, and fittings for clients. Attend trade shows, sports events, and networking events to showcase O'Neills products when required. Sales Administration & Reporting: Prepare sales reports, forecasts, and other administrative tasks related to the sales process. Track and manage orders, inventory levels, and deliveries with accuracy. Maintain accurate and up-to-date customer, prospect and sales activity information within the company CRM system. Ensure all orders are sent for processing correctly as per company guidelines. Team Collaboration: Work closely with Sales Administration, Design, Production, Marketing and other internal teams to ensure customers receive an efficient and professional service. Participate in team meetings to share customer feedback and insights to help improve products and services. Qualifications & Experience Previous experience in a sales or customer service role, preferably within the sportswear or apparel industry. Strong knowledge of sportswear products and an understanding of the sports market. Excellent communication, negotiation, and presentation skills. Ability to work independently and as part of a team. Highly motivated, target-driven, and capable of managing a busy schedule. Proficient in Microsoft Office and CRM software. Willingness and availability to travel internationally on a regular basis, including occasional overnight stays and attendance at events outside normal working hours where required. Additional language skills are desirable. Flexibility in working hours to allow for communication with overseas customer and difference of time zones. Personal Attributes Strong interpersonal skills and ability to build rapport with customers. Passion for sports and knowledge of sports culture. Results-driven with a focus on achieving sales targets. Detail-oriented with a strong organisational skill set. Work Schedule & Benefits Competitive salary with commission-based incentives. Reimbursement of approved business travel and company expenses. Working schedule is Mon- Friday. Involves working in the office as well as remotely/from home. Flexible hours in line with business requirements. Employee discount on O'Neills products bought in ONeills stores. TPBN1_NI
