Duty Manager in London

Duty Manager in London

London Full-Time 28000 - 30000 £ / year (est.) No working from home possible
O'Neill's Kings Cross

At a Glance

  • Tasks: Lead the team and ensure guests have unforgettable experiences at O'Neill's.
  • Company: Join a vibrant team at O'Neill's Kings Cross, where fun meets fantastic service.
  • Benefits: Flexible shifts, 33% discount across brands, and access to financial tools.
  • Other info: Enjoy team socials, 25 days holiday, and free shares!
  • Why this job: Be part of an electric atmosphere and create memorable moments for guests.
  • Qualifications: Management experience and a passion for inspiring teams.

The predicted salary is between 28000 - 30000 £ per year.

No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you!

As Duty Manager at O'Neill's Kings Cross, you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business, making sure to provide guests with an experience that keeps them coming back for more.

Join us at O'Neill's. From breakfast to big nights out, our teams are the local legends. The atmosphere is electric, the food hearty, and the Guinness always flowing. So, if you’re up for the craic, we want to hear from you.

WHAT’S IN IT FOR ME?

  • Flexible shifts - to fit around the other important things in life.
  • A massive 33% discount across all our brands. Whether it's date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered.
  • 20% discount across all of our brands for up to 5 friends and family.
  • Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  • Discounts on gym memberships.
  • Team Socials – work hard, play hard!
  • On top of this, we offer a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares!
  • There's also a free employee helpline- to support you with whatever life throws at you.

WHAT WILL I BE DOING?

AS DUTY MANAGER YOU’LL…

  • Use your management experience to be an assistant to the General Manager in the day to day running of the business.
  • Train and inspire your team to deliver food, drink, and service to be proud of.
  • Be the role model and guide development within your team.
  • Ensure our guests are cared for, being the host to life’s memorable moments.
  • Strive towards and achieve business targets.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Duty Manager in London employer: O'Neill's Kings Cross

At O'Neill's Kings Cross, we pride ourselves on being an exceptional employer that values flexibility and employee well-being. With a vibrant work culture, generous discounts across our brands, and opportunities for personal growth, we ensure our team members feel supported and appreciated. Join us in creating memorable experiences for our guests while enjoying a fun and dynamic environment that truly celebrates teamwork and camaraderie.

O'Neill's Kings Cross

Contact Details:

O'Neill's Kings Cross Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Duty Manager in London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like O'Neill's Kings Cross. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to O'Neill's Kings Cross

Don't be shy about reaching out to O'Neill's Kings Cross directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Duty Manager in London

Management Experience
Team Leadership
Training and Development
Customer Service
Business Target Achievement
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about O'Neill's Kings Cross and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at O'Neill's Kings Cross

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!