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- Tasks: Support sales reps and manage customer accounts in a dynamic office environment.
- Company: Join O’Neills NI, a leading name in the industry with a supportive team.
- Benefits: Competitive pay, permanent contract, and flexible working hours.
- Why this job: Gain valuable experience while providing exceptional customer service and improving processes.
- Qualifications: 2 years office experience, strong communication skills, and MS Office proficiency.
- Other info: Opportunity for career growth in a fast-paced, collaborative setting.
The predicted salary is between 12 - 13 £ per hour.
You will be responsible for supporting a sales representative in the administration of direct sales within O’Neills NI.
Responsibilities:
- Liaise with Sales Reps on customer account activity.
- Liaise with Sales Administrators in the coordination of dispatching orders.
- Process and allocate payments to customer accounts.
- Assist Manager with Account Management & Sponsorship Contracts.
- Maintain department records, including spreadsheets and databases that track sales and customers.
- Research that supports the team, such as gathering information that could be useful to the sales team.
- Liaise with administrative assistants from other departments.
- Follow up on customer queries and complaints.
- Assist with processing sales orders as and when required.
- Provide an exceptional level of customer service at all times.
- Participate in all job training and coaching.
- Identify opportunities to improve procedures and enhance the customer service experience.
- Adhere to Health and Safety regulations at all times.
- Ensure good working relations are maintained with colleagues at all times.
- Ensure that absenteeism and tardiness are kept to a minimum.
- Ensure that company policies are adhered to at all times within the department, this includes the Equal Opportunities Policy, Harassment Policy, Health and Safety Policy and Training Policy.
- Any other reasonable duties requested.
Skills and Qualifications:
- A minimum of 2 years work experience in an office environment, preferably production based.
- Excellent verbal and written communication.
- Ability to work well under pressure/in a fast-paced environment.
- Proficient in MS Office suite of programs.
- Advanced level of MS Excel knowledge and understanding.
- Ability to prioritise own workload.
- Flexibility with working hours.
- Previous experience in a similar role.
Further Information:
- Salary: £12.25 per hour for first 13 weeks moving to a rate of £13.10 per hour.
- Location: Strabane.
- Contract Type: Permanent.
- Weekly Hours: 39.
- Worktime: 08:30-17:30 Monday to Thursday, 08:30-12:30 Friday.
Sales Support Administrator in Strabane employer: ONeills Irish International Sports
Contact Detail:
ONeills Irish International Sports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator in Strabane
✨Tip Number 1
Network like a pro! Reach out to current employees at O’Neills NI on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to sales support. Think about how your past experiences align with the responsibilities listed in the job description, and be ready to share specific examples.
✨Tip Number 3
Show off your Excel skills! Since advanced knowledge of MS Excel is a must-have, consider creating a sample spreadsheet that demonstrates your abilities. Bring it along to the interview to impress the hiring team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can keep you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Support Administrator in Strabane
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in office environments and sales support. We want to see how your skills match the job description, so don’t be shy about showcasing your MS Office and Excel prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Support Administrator role. We love seeing enthusiasm and a clear understanding of the responsibilities outlined in the job description.
Showcase Your Communication Skills: Since excellent verbal and written communication is key for this role, make sure your application reflects that. Keep your language clear and professional, and double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ONeills Irish International Sports
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Sales Support Administrator. Familiarise yourself with tasks like liaising with sales reps and processing payments. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent verbal and written communication is key for this position, prepare examples from your past experience where you've successfully communicated with customers or colleagues. Practising how you articulate these experiences can really set you apart during the interview.
✨Demonstrate Your Excel Expertise
With advanced MS Excel knowledge being a requirement, be ready to discuss specific functions or projects where you've used Excel effectively. You might even want to brush up on some common formulas or data management techniques to impress your interviewers.
✨Highlight Your Customer Service Experience
Customer service is crucial in this role, so think of instances where you've gone above and beyond to assist a customer. Be prepared to share these stories, as they will illustrate your commitment to providing exceptional service and your ability to handle queries and complaints.