Duty Manager in Stoke-on-Trent

Duty Manager in Stoke-on-Trent

Stoke-on-Trent Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team and ensure guests have unforgettable experiences at O'Neill's.
  • Company: Join a vibrant team at O'Neill's Carnaby Street, where fun meets great service.
  • Benefits: Flexible shifts, 33% discount, financial toolkit, gym discounts, and more.
  • Why this job: Be part of an electric atmosphere and create memorable moments for guests.
  • Qualifications: Management experience and a passion for inspiring teams.
  • Other info: Enjoy 25 days holiday, high-street discounts, and free shares!

The predicted salary is between 30000 - 42000 £ per year.

No CV to hand? No problem. We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you.

As Duty Manager at O'Neill's Carnaby Street, you'll work alongside the General Manager to lead your team to success. You'll oversee all areas of the business, making sure to provide guests with an experience that keeps them coming back for more.

Join us at O'Neill's. From breakfast to big nights out, our teams are the local legends. The atmosphere is electric, the food hearty, and the Guinness always flowing. So, if you're up for the craic, we want to hear from you.

WHAT'S IN IT FOR ME?

  • Flexible shifts - to fit around the other important things in life.
  • A massive 33% discount across all our brands. Whether it's date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we've got you covered.
  • 20% discount across all of our brands for up to 5 friends and family.
  • Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
  • Discounts on gym memberships.
  • Team Socials – work hard, play hard.
  • On top of this, we offer a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares.
  • There's also a free employee helpline to support you with whatever life throws at you.

WHAT WILL I BE DOING?

As Duty Manager you'll…

  • Use your management experience to be an assistant to the General Manager in the day to day running of the business.
  • Train and inspire your team to deliver food, drink, and service to be proud of.
  • Be the role model and guide development within your team.
  • Ensure our guests are cared for, being the host to life's memorable moments.
  • Strive towards and achieve business targets.

At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.

Duty Manager in Stoke-on-Trent employer: O'Neill's Carnaby Street

At O'Neill's Carnaby Street, we pride ourselves on being an exceptional employer that values flexibility and employee well-being. With a vibrant work culture, generous discounts across our brands, and opportunities for personal growth, we ensure our team members feel supported and appreciated. Join us in creating memorable experiences for our guests while enjoying a range of benefits, including financial tools and social events that foster camaraderie.
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Contact Detail:

O'Neill's Carnaby Street Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager in Stoke-on-Trent

✨Tip Number 1

Get to know the company culture before you apply! Check out O'Neill's social media and website to see what they're all about. This will help you tailor your approach and show them you're genuinely interested.

✨Tip Number 2

When you fill out that quick application form, be sure to highlight your management experience. Share specific examples of how you've led a team or improved service in previous roles. We want to see your leadership skills shine!

✨Tip Number 3

Don’t forget to showcase your personality! O'Neill's is all about creating memorable moments for guests, so let your enthusiasm and passion for hospitality come through in your application. We love a bit of character!

✨Tip Number 4

Finally, follow up after applying! A quick message expressing your excitement about the role can set you apart from other candidates. It shows initiative and keeps you on their radar. Let's get you that Duty Manager position!

We think you need these skills to ace Duty Manager in Stoke-on-Trent

Management Experience
Team Leadership
Training and Development
Customer Service
Business Target Achievement
Communication Skills
Problem-Solving Skills
Adaptability
Interpersonal Skills
Time Management

Some tips for your application 🫡

Keep it Simple: No need for a fancy CV here! Just fill out our quick application form on the website. We want to know about you, so keep your answers straightforward and genuine.

Show Your Personality: We love a bit of character! When answering questions, let your personality shine through. Tell us what makes you tick and why you’d be a great fit for the Duty Manager role at O'Neill's.

Highlight Relevant Experience: Even without a CV, make sure to mention any relevant experience you have in management or hospitality. We’re keen to see how your background can help us create memorable moments for our guests.

Apply Through Our Website: Don’t forget to apply through our website! It’s super easy and takes just 2 minutes. We can’t wait to hear from you and see how you can contribute to our vibrant team!

How to prepare for a job interview at O'Neill's Carnaby Street

✨Know the Venue

Before your interview, take some time to research O'Neill's Carnaby Street. Familiarise yourself with their menu, atmosphere, and what makes them unique. This will not only show your genuine interest but also help you answer questions about how you can contribute to their team.

✨Showcase Your Leadership Skills

As a Duty Manager, you'll be expected to lead a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to inspire and train others, as this is key to the role.

✨Emphasise Customer Experience

O'Neill's prides itself on providing memorable experiences for guests. Be ready to discuss how you would ensure customer satisfaction and create a welcoming environment. Share any relevant experiences where you went above and beyond for customers.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows that you're engaged and serious about contributing to the team.

Duty Manager in Stoke-on-Trent
O'Neill's Carnaby Street
Location: Stoke-on-Trent
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