Shift Supervisor - Lead Service, Train Teams & Delight Guests in Cardiff

Shift Supervisor - Lead Service, Train Teams & Delight Guests in Cardiff

Cardiff Full-Time 24000 - 30000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team, train staff, and ensure guest satisfaction.
  • Company: O'Neill's Cardiff, known for its vibrant atmosphere and supportive culture.
  • Benefits: Flexible shifts, generous discounts, Wagestream access, and 28 days holiday.
  • Other info: Quick application process with no CV needed.
  • Why this job: Join a fun team and grow your career while enjoying great perks.
  • Qualifications: Leadership skills and a passion for customer service.

The predicted salary is between 24000 - 30000 £ per year.

O'Neill's Cardiff is hiring a Shift Supervisor.

Our mobile-friendly application takes 2 minutes and requires no CV, so you can apply quickly and get a fast response.

You’ll welcome guests, lead a team, train staff, and maintain high standards of cleanliness and safety across shifts.

You'll enjoy flexible shifts, generous staff discounts across brands, Wagestream access, and a supportive team culture with socials, pension, and 28 days holiday.

Join us for great craic and career growth.

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Shift Supervisor - Lead Service, Train Teams & Delight Guests in Cardiff employer: O'Neill's Cardiff

O'Neill's Cardiff is an excellent employer that offers a vibrant work culture where creativity and teamwork flourish. With flexible shifts and a commitment to employee growth, you will have the opportunity to develop your culinary skills while enjoying generous staff discounts and access to Wagestream for financial flexibility. Join us in a dynamic environment that values your contributions and supports your career progression.

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Contact Details:

O'Neill's Cardiff Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shift Supervisor - Lead Service, Train Teams & Delight Guests in Cardiff

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like O'Neill's Cardiff. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to O'Neill's Cardiff

Don't be shy about reaching out to O'Neill's Cardiff directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Shift Supervisor - Lead Service, Train Teams & Delight Guests in Cardiff

Communication Skills
Adaptability
Attention to Detail
Time Management
Problem-Solving Skills
Flexibility
Teamwork

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about O'Neill's Cardiff and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at O'Neill's Cardiff

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!