At a Glance
- Tasks: Lead a team, serve guests, and ensure a welcoming atmosphere.
- Company: Join O'Neill's Cardiff, part of Mitchells & Butlers with a vibrant culture.
- Benefits: Flexible shifts, 33% dining discount, Wagestream for financial management, and more.
- Other info: Enjoy team socials, 28 days holiday, and free shares.
- Why this job: Make lasting friendships while creating memorable experiences for guests.
- Qualifications: Passion for service and leadership skills.
The predicted salary is between 24000 - 30000 € per year.
As Shift Supervisor at O'Neill's Cardiff, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more.
WHAT'S IN IT FOR ME?
- Flexible shifts – to fit around you.
- 33% discount across all our brands.
- 20% discount off all of our brands for friends and family.
- Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it.
- Team Socials – work hard, play hard!
- Pension; 28 days paid holiday; high-street shopping discounts; and free shares.
- Free employee helpline – to support you with whatever life throws at you.
WHAT WILL I BE DOING?
- Be part of the day-to-day running of the site: acting as a host, serving guests and confidently leading your team.
- Be a shift leader.
- Be a role model for your teams, helping with their training.
- Maintain high standards of cleanliness and safety.
At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Shift Supervisor in Cardiff employer: O'Neill's Cardiff - 175200
At O'Neill's Cardiff, we pride ourselves on being an exceptional employer that values flexibility and work-life balance, offering tailored shifts to fit your lifestyle. With a vibrant work culture that fosters camaraderie and fun, you'll enjoy generous discounts across our brands, opportunities for personal growth, and a supportive environment where you can thrive. Join us to be part of a team that not only serves great food but also builds lasting friendships and memories.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Supervisor in Cardiff
✨Tip Number 1
Get to know the company culture! Before your interview, check out O'Neill's Cardiff and their vibe. We want to see that you’re genuinely excited about being part of the team and can fit right in.
✨Tip Number 2
Practice your people skills! As a Shift Supervisor, you’ll be leading a team and interacting with guests. We suggest role-playing common scenarios with friends to boost your confidence and show off your warm welcome skills.
✨Tip Number 3
Show us your leadership style! Think about examples from your past where you’ve successfully led a team or trained someone. We love to hear how you inspire others and maintain high standards.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, we want to see your curiosity. Ask about team socials or how they support staff development. It shows you’re keen and ready to dive into the role!
We think you need these skills to ace Shift Supervisor in Cardiff
Some tips for your application 🫡
Show Your Passion for Service:When you're writing your application, let your love for great service shine through! Share any experiences where you've gone above and beyond for customers, as this is what we value at O'Neill's Cardiff.
Highlight Your Leadership Skills:As a Shift Supervisor, you'll be leading a team, so make sure to mention any previous leadership roles or experiences. We want to see how you can inspire and train others to deliver top-notch service!
Be Yourself:We’re all about being genuine, so don’t be afraid to let your personality come through in your application. Show us who you are and why you’d be a great fit for our team at O'Neill's!
Apply Through Our Website:To make things easier for both of us, apply directly through our website. It’s the best way to ensure your application gets to the right people quickly and efficiently!
How to prepare for a job interview at O'Neill's Cardiff - 175200
✨Know the Company Culture
Before your interview, take some time to research O'Neill's Cardiff and its parent company, Mitchells & Butlers. Understand their values, mission, and what makes them unique in the hospitality industry. This will help you align your answers with their culture and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or trained new staff. This will highlight your capability to manage and inspire others.
✨Emphasise Customer Service Passion
Since the role revolves around providing great service, be ready to discuss your passion for customer service. Share specific instances where you've gone above and beyond for guests or how you've handled difficult situations. This will show that you understand the importance of making every guest feel welcome.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
