Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and optimise CAL's commercial operations for sustainable growth.
- Company: Join Conveyancing Alliance, a key player in the UK property market.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Other info: Collaborate closely with the Business Development Director for high-impact results.
- Why this job: Make a real impact on operational excellence and drive profitable outcomes.
- Qualifications: Strong leadership skills and experience in operational management.
The predicted salary is between 80000 - 100000 £ per year.
Are you an operationally driven leader ready to build and command a high-performance commercial engine? We are looking for a commercially astute and data-led Director to oversee CAL's operational infrastructure, optimise margin performance, systems, and operational discipline that underpin sustainable EBITDA growth.
Who Are We?
Conveyancing Alliance (CAL) is the specialist broker and intermediary arm of the Movera group. We sit at the heart of the UK property market, providing the essential link between mortgage brokers and high-quality conveyancing services. Our mission is built on disciplined growth, operational excellence, and market-leading service delivery across the intermediary sector. As part of the wider Movera group, we combine the agility of a focused intermediary business with the scale and stability of a major industry player.
The Role
As Commercial Operations Director, you are the operational owner of CAL's commercial engine. Reporting directly to the CEO, you will lead the systems, governance, operational delivery, and performance frameworks that convert broker demand into profitable, completed instructions. This is a command-and-control leadership role designed for someone who thrives on operational rigour, accountability, and measurable outcomes. You will work in a unique, high-impact partnership with the Business Development Director. While they own broker acquisition, relationship growth, and commercial intent, you own the operational machine that enables those relationships to deliver predictable conversion, throughput, and margin performance. You will oversee the operational spine of CAL across panel performance, CRM governance, workflow architecture, operational productivity, conversion economics, product economics, and revenue operations. You don't simply manage processes; you create the operational clarity, control, and discipline that allow CAL to scale efficiently while protecting margin and customer outcomes.
Key Responsibilities
- Operational Performance & Conversion: Lead CAL's operations, ensuring broker demand converts into completed cases at predictable speed, quality, and cost. You will own quote-to-instruction conversion, instruction-to-completion performance, throughput optimisation, and reduction of operational friction across the customer journey.
- Panel Economics & Supplier Performance: Own the operational performance of the conveyancing panel, ensuring capacity, completion consistency, service quality, and margin performance support CAL's long-term growth ambitions.
- Product Economics & Revenue Optimisation: Drive revenue-per-case growth through pricing architecture, ancillary product attachment, and digital journey optimisation across Broker Hub and Home moving products.
- CRM & Sales Operating System: Own the CRM, engagement cadence, and productivity standards that govern how the commercial team operates. You will establish the frameworks, MI, and operational standards.
Commercial Operations Director in Guildford employer: O'Neill Patient Solicitors LLP
Contact Detail:
O'Neill Patient Solicitors LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Operations Director in Guildford
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. We all know that who you know can sometimes be just as important as what you know, so don’t be shy about reaching out to people in the commercial operations space.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand CAL's mission and values, and think about how your operational expertise aligns with their goals. We want you to show them that you’re not just another candidate, but the perfect fit for their team!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. We believe that being well-prepared will help you articulate your experience and vision for optimising operational performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can contribute to CAL’s operational excellence and help drive sustainable growth.
We think you need these skills to ace Commercial Operations Director in Guildford
Some tips for your application 🫡
Show Your Operational Savvy: When writing your application, make sure to highlight your experience in operational leadership. We want to see how you've driven performance and optimised processes in previous roles. Use specific examples that demonstrate your ability to create clarity and discipline in operations.
Be Data-Driven: Since we're looking for a data-led Director, don’t shy away from showcasing your analytical skills. Include any metrics or KPIs you've improved in past positions. This will help us understand how you can contribute to CAL's sustainable EBITDA growth.
Tailor Your Application: Make sure your application speaks directly to the role of Commercial Operations Director. Use the language from the job description to show that you understand what we’re looking for. This helps us see that you’re not just sending out generic applications.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at O'Neill Patient Solicitors LLP
✨Know Your Numbers
As a Commercial Operations Director, you'll need to demonstrate your data-driven mindset. Brush up on key metrics related to operational performance and margin optimisation. Be ready to discuss how you've used data to drive decisions in previous roles.
✨Understand the Market
Familiarise yourself with the UK property market and the role of conveyancing within it. Show that you understand the challenges and opportunities in this sector. This will help you connect your experience to CAL's mission and demonstrate your commercial acumen.
✨Showcase Leadership Skills
This role requires strong leadership and accountability. Prepare examples of how you've led teams to achieve operational excellence. Highlight your ability to create clarity and discipline in processes, as well as how you've fostered a high-performance culture.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and operational rigour. Think of scenarios where you've had to optimise processes or improve conversion rates. Be ready to explain your thought process and the outcomes of your actions.