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- Tasks: Be the go-to person for residents and help manage site operations.
- Company: Join a dynamic team focused on social housing projects in South London.
- Benefits: Gain hands-on experience and develop your career in site management.
- Why this job: Step up from Resident Liaison Officer to Trainee Site Manager and learn from the best.
- Qualifications: Experience in social housing and a can-do attitude are essential.
- Other info: Diverse and inclusive workplace with opportunities for growth.
The predicted salary is between 20000 - 30000 £ per year.
Project: Social Housing Internal and External Repairs
Location: South London – on site
Contract: Freelance
The opportunity:
Working alongside the company's best Site Manager on a long-term project. We are looking for someone who is wanting to step up from the RLO position to more of an assistant/trainee site manager. The right individual has to have a can-do attitude and be open to learning new things, as well as using initiative.
Key Responsibilities:
- Primary point of contact between residents, site management, and the client
- Build and maintain positive relationships with residents throughout the project lifecycle
- Communicate upcoming works, potential disruptions, and project progress clearly and professionally
- Manage resident queries, concerns, and complaints, ensuring timely resolution
- Coordinate access requirements and support the site team in minimising disruption
- Maintain accurate records of resident interactions and communications
- Ensure compliance with client and project communication procedures
- Site Inductions
- Assisting the Site Manager with deliveries and other duties on site
Essential Experience & Skills:
- Proven experience working as a Resident Liaison Officer on social housing projects
- Be ready to take the step into site management
- CSCS card (or happy to obtain)
If you’re a Resident Liaison Officer, Trainee Site Manager, or Assistant Site Manager looking for a genuine opportunity to develop your career and take on new challenges, please contact Damian Kostromski.
All applications are treated in the strictest confidence. O’Neill and Brennan values diversity and promotes equality. All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability, or sexual orientation.
Resident Liaison Officer / Trainee site manager employer: O'Neill & Brennan
Contact Detail:
O'Neill & Brennan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer / Trainee site manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local events, and join relevant online groups. The more people you know, the better your chances of landing that RLO or Trainee Site Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your experience as a Resident Liaison Officer. Highlight how your skills can help them manage resident relationships and site operations smoothly.
✨Tip Number 3
Be proactive! If you see a job opening that fits your profile, don’t just wait for the application process. Reach out directly to the hiring manager or team. A friendly email expressing your interest can make a big difference.
✨Tip Number 4
Keep learning! Show your eagerness to step up by taking courses or certifications related to site management. This not only boosts your CV but also gives you great talking points during interviews.
We think you need these skills to ace Resident Liaison Officer / Trainee site manager
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about stepping up from a Resident Liaison Officer to a Trainee Site Manager. A bit of personality can go a long way!
Tailor Your CV: Make sure your CV highlights relevant experience in social housing projects. We’re looking for someone who can build relationships and manage resident queries, so emphasise any past roles where you've done just that.
Be Clear and Concise: In your cover letter, get straight to the point. We appreciate clarity, so outline your skills and experiences that make you a great fit for this role without waffling on too much. Keep it professional but friendly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures everything is in order. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at O'Neill & Brennan
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Resident Liaison Officer and a Trainee Site Manager. Familiarise yourself with the key tasks mentioned in the job description, like managing resident queries and supporting site management. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your People Skills
As the primary point of contact between residents and site management, it's crucial to showcase your communication skills. Prepare examples of how you've built positive relationships in previous roles. Think about times when you resolved conflicts or communicated effectively under pressure – these stories will highlight your suitability for the position.
✨Demonstrate Your Can-Do Attitude
The company is looking for someone with a proactive mindset. During the interview, express your willingness to learn and take on new challenges. Share instances where you've taken the initiative in past roles, whether it was coordinating a project or stepping up to assist your team. This will show that you're ready to grow into the Trainee Site Manager role.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions that show your interest in the role and the company. Ask about the team dynamics, the types of projects you'll be working on, or how success is measured in this position. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.