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- Tasks: Be the go-to person for residents and site management, ensuring smooth communication.
- Company: Join a diverse team focused on social housing projects in South London.
- Benefits: Freelance contract with opportunities for career growth and skill development.
- Why this job: Step up your career from Resident Liaison Officer to Assistant Site Manager.
- Qualifications: Experience in social housing and a willingness to learn site management.
- Other info: Work in a supportive environment that values diversity and equality.
The predicted salary is between 36000 - 60000 £ per year.
Do you have the skills to fill this role? Read the complete details below, and make your application today.
Project: Social Housing Internal and External Repairs
Location: South London - on site
Contract: Freelance
The opportunity: Working alongside the company's best Site Manager on a long term project. We are looking for someone who is wanting to step up from RLO position to more of an assistant/trainee site manager. The right individual has to have the can-do attitude and be open to learning new things, as well as using initiative.
Key Responsibilities- Primary point of contact between residents, site management, and the client
- Build and maintain positive relationships with residents throughout the project lifecycle
- Communicate upcoming works, potential disruptions, and project progress clearly and professionally
- Manage resident queries, concerns, and complaints, ensuring timely resolution
- Coordinate access requirements and support the site team in minimising disruption
- Maintain accurate records of resident interactions and communications
- Ensure compliance with client and project communication procedures
- Site Inductions
- Assisting the Site Manager with deliveries, and other duties on site
- Proven experience working as a Resident Liaison Officer on social housing projects
- Be ready to take the step into site management
- CSCS card (or happy to obtain)
If you're a Resident Liaison Officer, Trainee Site Manager, or Assistant Site Manager looking for a genuine opportunity to develop your career and take on new challenges, please contact Damian Kostromski.
All applications are treated in the strictest confidence. O’Neill and Brennan values diversity and promotes equality. All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.
Resident Liaision Of in Croydon employer: O'Neill & Brennan
Contact Detail:
O'Neill & Brennan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaision Of in Croydon
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and the role thoroughly, and think about how your experience as a Resident Liaison Officer can translate into site management. Show them you're ready to step up!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or meeting, drop a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Resident Liaision Of in Croydon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Resident Liaison Officer. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects and responsibilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about stepping up into a site management role. We love seeing enthusiasm and a can-do attitude, so let that personality come through!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences. This helps us see your potential quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at O'Neill & Brennan
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with the key tasks like managing resident queries and maintaining communication. This will help you demonstrate your knowledge and show that you're ready to step up.
✨Showcase Your People Skills
As the primary point of contact for residents, it's crucial to highlight your ability to build relationships. Prepare examples of how you've successfully managed resident concerns or complaints in the past. This will illustrate your capability to maintain positive interactions throughout the project lifecycle.
✨Demonstrate Your Initiative
The job requires a can-do attitude and a willingness to learn. Be ready to discuss times when you've taken the initiative in previous roles. Whether it was coordinating access requirements or assisting site management, showing that you're proactive will set you apart.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the project and the team you'll be working with. This not only shows your interest but also helps you gauge if the role is the right fit for you. Ask about their expectations for the RLO position and opportunities for growth into site management.
