Block Manager

Block Manager

Full-Time 34000 - 46000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage residential properties, handle leaseholder queries, and oversee maintenance and compliance.
  • Company: Join a growing property management company with a strong track record in London.
  • Benefits: Enjoy a competitive salary and the stability of a long-standing organisation.
  • Why this job: Be part of a dynamic team focused on growth and excellent service in property management.
  • Qualifications: 5+ years in residential block management and strong communication skills required.
  • Other info: Diversity and equality are valued; all applicants are treated fairly.

The predicted salary is between 34000 - 46000 Β£ per year.

Job Description

Block Manager – Residential Management Sector – London\\n\\nSalary: Β£40,000 – Β£50,000\\n\\nA well-established property business is seeking an experienced Block Manager to oversee a diverse residential portfolio, working across both in-house managed and externally managed blocks. This is a permanent, full-time opportunity for a knowledgeable and personable professional who enjoys managing stakeholders, ensuring compliance, and delivering a high standard of service.\\n\\nThe successful candidate will have a minimum of 5 years' block management experience, a solid understanding of relevant legislation, and the confidence to communicate effectively with leaseholders, managing agents, contractors, and legal advisors.\\n\\nRole Overview\\n\\n-\\tTitle: Block Manager\\n\\n-\\tType: Full-time, Permanent\\n\\n-\\tHours: Monday to Friday, 9am – 6pm\\n\\n-\\tSalary: Β£40,000 – Β£50,000\\n\\nResponsibilities\\n\\n-\\tActing as a point of contact for leaseholder and managing agent queries across the residential portfolio\\n\\n-\\tManaging reactive maintenance issues, including site inspections where required, contractor liaison, issuing purchase orders, and communicating progress to lessees\\n\\n-\\tLiaising with leaseholders on insurance-related matters, overseeing claims and associated works where applicable\\n\\n-\\tEnsuring statutory and regulatory compliance, including arranging inspections and reports for in-house managed properties\\n\\n-\\tManaging administrative duties associated with block management activities\\n\\n-\\tHandling licence-related enquiries, including alterations, subletting, lease variations and derogations, appointing and overseeing external solicitors where necessary\\n\\n-\\tPursuing breaches of lease, liaising with internal legal teams as required\\n\\n-\\tMeeting with appointed external managing agents to review arrears, major works and cyclical maintenance programmes\\n\\n-\\tResponding to enquiries from managing agents and leaseholders of externally managed properties\\n\\n-\\tManaging sales enquiries, including completion of LPE1 packs and undertaking inspections where required (subject to fee receipt)\\n\\n-\\tAssisting with the management of residential insurance arrangements\\n\\n-\\tOverseeing contractors operating under standing agreements, including cleaning and gardening services\\n\\n-\\tManaging Section 20 consultation processes end-to-end, including notices, surveyor appointments, fund collection, and works completion\\n\\n-\\tAssisting with arrears management across both in-house and externally managed properties\\n\\n-\\tSupporting the preparation of annual service charge budgets\\n\\n-\\tAssisting with the management of parking spaces and garage licences\\n\\n-\\tPreparing reports relating to arrears, licences, breaches, and major works\\n\\n-\\tLiaising with managing agents and landlords where the company holds a leasehold interest, including reviewing budgets, service charge demands and notices, and signing off expenditure where appropriate\\n\\nRequirements\\n\\n-\\tMinimum of 5 years' experience in residential block management\\n\\n-\\tGood working knowledge of relevant property and leasehold legislation\\n\\n-\\tStrong communication and stakeholder management skills\\n\\n-\\tOrganised, proactive, and capable of managing multiple workstreams\\n\\n-\\tComfortable liaising with leaseholders, managing agents, contractors, solicitors, and insurers\\n\\nWhat's on Offer\\n\\n-\\tCompetitive salary of Β£40,000 – Β£50,000\\n\\n-\\tStable, permanent role within an established property business\\n\\n-\\tBroad and varied portfolio offering long-term career development\\n\\n-\\tProfessional and collaborative working environment\\n\\nIf you're an experienced, career driven Block Manager who is looking for a genuine opportunity to make their mark at a reputable property business, please contact Ned Scott-Mends on (phone number removed), or send your CV via email to (url removed)\\n\\nAll applications will be treated in strictest confidence.\\n\\nO’Neill and Brennan values diversity and promotes equality, All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation

Block Manager employer: O'Neill & Brennan

O'Neill & Brennan is an excellent employer, offering a stable and supportive work environment in North West London, where employees can thrive in their careers. With a strong focus on employee growth and development, the company provides opportunities for professional advancement while managing a substantial residential portfolio. The inclusive work culture promotes diversity and equality, ensuring that all team members are valued and respected.
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Contact Detail:

O'Neill & Brennan Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Block Manager

✨Tip Number 1

Network with professionals in the property management sector. Attend local industry events or join relevant online forums to connect with other Block Managers and learn about potential job openings.

✨Tip Number 2

Familiarise yourself with the latest leasehold legislation and compliance requirements. This knowledge will not only boost your confidence but also demonstrate your expertise during interviews.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed leaseholder communications and contractor relationships in your previous roles. Real-life scenarios can showcase your problem-solving skills effectively.

✨Tip Number 4

Research O'Neill & Brennan and their portfolio. Understanding their company culture and values will help you tailor your approach and show genuine interest in becoming part of their team.

We think you need these skills to ace Block Manager

Residential Leasehold Block Management
Leaseholder Communication
Contractor Management
Compliance Oversight
Health & Safety Regulations
Insurance Claims Handling
Service Charge Budget Management
Arrears Management
Time Management
Organisational Skills
Proactive Problem-Solving
Knowledge of Leasehold Legislation
Property Inspections
Third-Party Coordination
Excellent Written and Verbal Communication

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your relevant experience in residential leasehold block management. Emphasise your 5+ years of experience and any specific achievements that demonstrate your ability to handle leaseholder communications and manage contractors.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your proactive approach and how your skills align with the responsibilities listed, such as managing service charge budgets and ensuring compliance with health and safety regulations.

Highlight Relevant Skills: In your application, clearly outline your excellent written and verbal communication skills, organisational abilities, and confidence in dealing with various stakeholders. Use specific examples to illustrate these skills in action.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in property management.

How to prepare for a job interview at O'Neill & Brennan

✨Showcase Your Experience

Make sure to highlight your 5+ years of experience in residential leasehold block management. Be prepared to discuss specific examples of how you've handled leaseholder communications and managed contractors effectively.

✨Demonstrate Knowledge of Legislation

Familiarise yourself with leasehold legislation and industry compliance. During the interview, be ready to discuss how you ensure compliance with health and safety regulations and statutory requirements in your previous roles.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills. Think about past challenges you've faced in managing maintenance issues or dealing with lease breaches, and how you resolved them.

✨Communicate Clearly and Confidently

Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly. Be confident when discussing your approach to managing leaseholders and coordinating with contractors.

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