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For Companies At a Glance
- Tasks: Support clients by managing and processing complex insurance claims.
- Company: Join Oneglobal, a fresh and innovative commercial insurance broker.
- Benefits: Competitive salary, inclusive culture, and opportunities for growth.
- Why this job: Make a real impact in the insurance industry while developing your skills.
- Qualifications: Experience with US casualty claims and strong communication skills.
- Other info: Collaborative environment with a focus on employee contributions and career development.
The predicted salary is between 36000 - 60000 £ per year.
About Us
On a mission to reinvigorate broking. Oneglobal is a commercial insurance and reinsurance broker set up with the singular focus of improving the way in which businesses around the world manage risk via insurance. We think broking needs a refresh, and that our approach builds that foundation. We have ambitious plans for the future and are looking to grow our talented team. If you would like to find out more about Oneglobal, please visit our website or our LinkedIn page.
Job Purpose
We are looking for a claims technician to provide technical claims support, process and advise on multinational and multi-layered claims focusing on US casualty binders, financial lines and property. The successful candidate will be responsible for ensuring that claims are valid, processed and paid within agreed timescales and provide value-added claims service to clients.
Key Accountabilities
- Oversee and coordinate a portfolio of US casualty binder claims, including Professional Liability, General Liability, Errors & Omissions, Employment Practices Liability, Crisis Management, and other specialty liability classes, ensuring effective communication between clients, TPAs, coverholders, and insurers.
- Review and assess claims information, coverage positions, and carrier responses to support clients with clear, commercially focused advice.
- Monitor claim progress from notification to resolution, ensuring all parties meet contractual, regulatory, and service-level requirements.
- Act as a key claims advocate for clients, negotiating with insurers, TPAs, adjusters, and legal representatives to support favourable and timely outcomes.
- Demonstrate strong working knowledge of CLASS and ECF systems, ensuring efficient submission, tracking, and agreement of claims within the Lloyd's and company markets.
- Provide claims support across financial lines (Directors & Officers, Errors & Omissions, Financial Institutions, Professional Indemnity) and property (including CAT and technical industrial risks) for both direct and reinsurance placements.
- Engage with all stakeholders worldwide ensuring regional nuances, document standards, and regulatory requirements are fully understood and met.
- Liaise with colleagues in both the London and overseas offices to provide a consistent and collaborative claims service.
- Maintain up-to-date claims records and data accuracy across internal systems in line with Lloyd's and company-market requirements.
- Participate in client reviews, renewal preparation, underwriter and broker meetings.
Skills & Knowledge
- Previous experience working with US casualty binders and 3rd party claims.
- Knowledge of property and financial lines advantageous but not essential.
- Good working knowledge of the (re)insurance market and London systems – Class/ECF/IMR.
- Excellent communication skills and ability to manage expectations and messaging.
- Ability to stay organised and able to prioritise/re-prioritise workloads.
- Advanced Microsoft Excel and Word skills. Knowledge of Eclipse and/or ImageRight advantageous.
Our goal
Our clients are at the forefront of everything we do. As an employee of Oneglobal your contributions matter and drive us towards our ambitious plans for the future. We believe our open working culture will see passionate and enthusiastic people join us to grow the business together and enable us to become an employer of choice.
Oneglobal is committed to being an equal opportunities employer, ensuring that all employees, prospective employees and clients are treated fairly and with respect and integrity. Please let us know if you require any reasonable adjustments at any point in the application or interview process.
Claims Associate in London employer: Oneglobal Broking
Contact Detail:
Oneglobal Broking Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Associate in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Oneglobal. A friendly chat can sometimes lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching common claims scenarios and how you would handle them. Show us your problem-solving skills and how you can add value to our team!
✨Tip Number 3
Practice your communication skills. As a Claims Associate, you'll need to explain complex information clearly. Try role-playing with a friend to get comfortable with this.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining Oneglobal.
We think you need these skills to ace Claims Associate in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Associate role. Highlight your experience with US casualty binders and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our mission at Oneglobal. Let us know what excites you about improving the broking process.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects your ability to convey information clearly and effectively. We love candidates who can manage expectations and keep everyone in the loop!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about Oneglobal while you’re at it!
How to prepare for a job interview at Oneglobal Broking
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of US casualty binders and the specific claims processes relevant to the role. Familiarise yourself with terms like Professional Liability and Errors & Omissions, as well as the systems used in the industry like CLASS and ECF. This will show that you're not just interested in the job, but that you understand the nuances of the claims landscape.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated complex information in the past, especially in high-pressure situations. This will demonstrate your ability to manage expectations and provide value-added service to clients.
✨Demonstrate Organisational Skills
Be ready to discuss how you prioritise tasks and manage multiple claims simultaneously. You might want to share specific strategies or tools you use to stay organised. This is crucial for ensuring that all parties meet contractual and regulatory requirements, so showing that you can handle this will be a big plus.
✨Engage with the Company’s Vision
Research Oneglobal's mission and values before the interview. Be prepared to discuss how your personal goals align with their ambition to refresh broking. Showing that you’re passionate about their vision will help you stand out as a candidate who is not only qualified but also genuinely interested in contributing to their future success.
