At a Glance
- Tasks: Kickstart your IT career by supporting users and maintaining technology in a dynamic environment.
- Company: Join Oneglobal, a forward-thinking insurance broker on a mission to innovate broking.
- Benefits: Enjoy an IT apprenticeship, competitive salary, and opportunities for professional growth.
- Other info: Be part of a culture that values your contributions and promotes equal opportunities.
- Why this job: Make a real impact while learning and developing your skills in a supportive team.
- Qualifications: Good communication skills and a passion for technology are essential.
The predicted salary is between 24000 - 36000 £ per year.
About Us
On a mission to reinvigorate broking. Oneglobal is a commercial insurance and reinsurance broker set up with the singular focus of improving the way in which businesses around the world manage risk via insurance. We think broking needs a refresh, and that our approach builds that foundation. We have ambitious plans for the future and are looking to grow our talented team. If you would like to find out more about Oneglobal, please visit our website or our LinkedIn page.
Job Purpose
We have a fantastic opportunity for an enthusiastic and innovative individual to kick start their IT career in a fast-paced environment within the insurance industry. The role is based in our London office on a permanent basis. The successful candidate will have the opportunity, should they wish, to complete an IT apprenticeship which encompasses a blended learning experience, including the opportunity to gain a variety of on-the-job training, whilst also working towards an industry recognised professional qualification. The successful candidate will have excellent attention to detail, be able to build productive working relationships and be keen to develop their skillset.
Key Accountabilities
- Ensure all users can access and use the technology required to perform their job function
- Maintain all client devices, ensuring that they are patched and have up to date AV installed
- Liaise with all 3rd party support providers where required
- Ensure new users have accounts set up in a timely manner and leavers are offboarded appropriately
- Apply relevant digital technologies effectively to achieve objectives
- Monitor and operate complex digital information and intelligence systems
- Respond to user enquiries
- Maintain data, digital resources and data systems
- Communicate effectively through digital channels
- Learn through digital resources
- Work as a member of a team
- Maintain awareness of current, emerging and fringe digital technologies
- Devise technology-based productivity solutions, and implement these in the organisation
- Work as digital champions - training and supporting colleagues to make the best use of technology-based productivity tools
- Diagnose digital problems and provide internal end-user application support
- Assist with digital operations and digital change projects
- Support digital transformation projects
Skills & Knowledge Required
- Good level of verbal and written communication skills
- Self-motivated, conscientious, methodical, and organised
- Ability to communicate highly technical issues in a language appropriate to the target audience
- Work calmly when in high pressure and ambiguous situations
- Good knowledge of Microsoft Office 365
- Ability to assimilate new information quickly and effectively
- Basic knowledge of iPhones and Apple software
- Basic knowledge of Windows 10/11 operating system
- Logical approach to problem solving
Desirable
- Basic understanding of scripting
- Knowledge of Microsoft and Apple ecosystem
- Basic understanding of networking (Wi-Fi, LANs)
- Good customer focused support skills
Our goal
Our clients are at the forefront of everything we do. As an employee of Oneglobal your contributions matter and drive us towards our ambitious plans for the future. We believe our open working culture will see passionate and enthusiastic people join us to grow the business together and enable us to become an employer of choice.
Oneglobal is committed to being an equal opportunities employer, ensuring that all employees, prospective employees and clients are treated fairly and with respect and integrity. Please let us know if you require any reasonable adjustments at any point in the application or interview process.
IT Analyst employer: Oneglobal Broking
At Oneglobal, we pride ourselves on fostering a dynamic and inclusive work environment where innovation thrives. As a Data & Development Associate, you'll be at the forefront of our technological transformation, with ample opportunities for professional growth and development in a supportive team culture. Our commitment to employee well-being and career advancement, combined with our mission to revolutionise the broking industry, makes us an exceptional employer for those seeking meaningful and rewarding work.
StudySmarter Expert Advice🤫
We think this is how you could land IT Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching Oneglobal and understanding their mission. Tailor your answers to show how your skills align with their goals. This will make you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your technical skills! Brush up on Microsoft Office 365 and any other relevant tech tools. Being able to demonstrate your knowledge during an interview can really set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Oneglobal team.
We think you need these skills to ace IT Analyst
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for IT and the insurance industry shine through. We want to see that you're excited about the opportunity to kick start your career with us!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the job description. We love seeing how you can contribute to our mission of refreshing broking!
Be Clear and Concise:Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s necessary. Remember, we’re looking for someone who can communicate effectively, especially in a tech role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Oneglobal.
How to prepare for a job interview at Oneglobal Broking
✨Know Your Tech Basics
Make sure you brush up on your knowledge of Microsoft Office 365, Windows 10/11, and basic Apple software. Being able to discuss these confidently will show that you're ready to hit the ground running in the IT Analyst role.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've approached and solved technical issues in the past. This could be anything from troubleshooting a software glitch to helping a colleague with their tech problems. It’s all about demonstrating your logical approach to problem-solving!
✨Communicate Clearly
Practice explaining technical concepts in simple terms. The ability to communicate complex ideas clearly is crucial, especially when liaising with users who may not have a technical background. Think of scenarios where you’ve had to do this before.
✨Be Enthusiastic About Learning
Oneglobal values innovation and growth, so express your eagerness to learn and develop your skills. Mention any relevant courses or certifications you’re interested in, and how you plan to keep up with emerging technologies in the industry.