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For Companies At a Glance
- Tasks: Join our Non-Marine Client Services team, providing technical support and client solutions.
- Company: Oneglobal is a forward-thinking insurance broker focused on improving risk management globally.
- Benefits: Enjoy a supportive work culture, career progression, and exposure to international clients.
- Why this job: Be part of a dynamic team shaping the future of broking with global opportunities.
- Qualifications: Experience in a technical support role; CII qualification or working towards it preferred.
- Other info: This role is based in London and promotes an inclusive environment for learning.
The predicted salary is between 36000 - 60000 £ per year.
About Us
On a mission to reinvigorate broking. Oneglobal is a commercial insurance and reinsurance broker set up with the singular focus of improving the way in which businesses around the world manage risk via insurance.
We think broking needs a refresh, and that our approach builds that foundation. We have ambitious plans for the future and are looking to grow our talented team. If you would like to find out more about Oneglobal, please visit our website or our LinkedIn page.
Job Purpose
We have a fantastic opportunity for an enthusiastic individual to join our growing Non-Marine Client Services team. The team operate in a fast-paced, client facing and dynamic environment with a clear focus on delivering client excellence globally.
This is an exciting opportunity to be part of and shape Oneglobal’s growing international network of offices. The successful candidate will have experience in a similar technical support role and will be passionate about providing excellent technical knowledge and understanding, to deliver proactive solutions to clients. You will provide value-added technical support to clients predominantly focussing on Financial Lines but you will gain exposure across all Non-Marine classes of businesses globally, including Property, Construction, Casualty and Power & Renewables.
The role is based in our London office on a permanent basis and is an exciting opportunity to play a key role working collaboratively with our broking teams and network of global offices, enabling a great balance of personal career progression, involved in varied classes of emerging market businesses and international client exposure. The role will be operating in an inclusive culture with a supportive environment to learn on the job and develop your skillset.
Key Accountabilities
- Provides global broker support to the relevant broking teams, preparing renewal statistic/documentation ready for market placement
- Trusted technical support providing timely creation and preparation of global market and client documentation, in particular slip production, wording and clauses knowledge
- Support with drafting of client evidence of coverage to include, Debit/Credit Notes and all related documentation
- Ensures internal paper & electronic systems, databases and workflows are maintained and updated and meet Contract Certainty and regulatory guidelines
- Uses OGB’s Broking Systems to produce documents and accounting entries and ensure their accuracy
- Submits Slips and LPAN’s to Bureau (XIS) for signing and will utilise London Market based portals to facilitate their role, including, but not limited to; XIS Insurance Portal and the IMR as well as Lineage
- Assist with client liaison ensuring all global queries, data requests and resolution of queries are dealt with promptly to ensure client satisfaction
- Develops business relationships with global markets, clients and colleagues to provide optimal service to clients
- Ensure client service delivery is continuously reviewed to achieve optimal client satisfaction
Skills & Knowledge
- Intermediate knowledge of the (re)insurance market in order to address client and technical issues
- Good communication and interpersonal skills
- Accurate and good attention to detail
- Demonstrate a good understand of global market dynamics and how this impacts on existing and potential clients
- Work within agreed procedures and processes
- Well organised and able to prioritise and multi-task, working well under pressure and to strict deadlines
- Sound technical knowledge and experience, with particular focus on account management and processing of Financial Lines business, along with other Non-Marine classes of business
- CII qualified or working towards CII qualification
- Team player and willing to work flexibly and assist colleagues as required
- Intermediate Microsoft Excel knowledge is essential
Our goal
Our clients are at the forefront of everything we do. As an employee of Oneglobal your contributions matter and drive us towards our ambitious plans for the future. We believe our open working culture will see passionate and enthusiastic people join us to grow the business together and enable us to become an employer of choice.
Oneglobal is committed to being an equal opportunities employer, ensuring that all employees, prospective employees and clients are treated fairly and with respect and integrity. Please let us know if you require any reasonable adjustments at any point in the application or interview process.
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Financial Lines Account Handler/ Technician London · employer: Oneglobal Broking
Contact Detail:
Oneglobal Broking Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Financial Lines Account Handler/ Technician London ·
✨Tip Number 1
Familiarise yourself with the latest trends and developments in the financial lines insurance sector. This knowledge will not only help you understand the role better but also impress your interviewers with your industry awareness.
✨Tip Number 2
Network with professionals in the insurance and reinsurance industry, especially those who work in broking. Attend relevant events or join online forums to build connections that could provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've provided technical support in previous roles. Highlight your problem-solving skills and ability to handle client queries effectively, as these are crucial for the role at Oneglobal.
✨Tip Number 4
Research Oneglobal's approach to broking and their company culture. Understanding their mission and values will allow you to tailor your responses during interviews and demonstrate your alignment with their goals.
We think you need these skills to ace Financial Lines Account Handler/ Technician London ·
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Financial Lines Account Handler/Technician position. Tailor your application to highlight relevant experience and skills that align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles in technical support or account management within the (re)insurance market. Mention specific examples where you provided excellent client service or handled Financial Lines business.
Showcase Your Skills: Demonstrate your knowledge of global market dynamics and your proficiency in Microsoft Excel. Include any qualifications such as CII or progress towards it, as this will strengthen your application.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Discuss why you want to join Oneglobal and how you can contribute to their mission of improving broking and client satisfaction.
How to prepare for a job interview at Oneglobal Broking
✨Know Your Financial Lines
Make sure you brush up on your knowledge of Financial Lines insurance. Be prepared to discuss specific products and how they relate to client needs, as this will demonstrate your technical expertise and understanding of the market.
✨Showcase Your Communication Skills
Since the role involves client interaction, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated complex information in previous roles to ensure client satisfaction.
✨Demonstrate Attention to Detail
In a fast-paced environment, attention to detail is crucial. Be ready to discuss how you maintain accuracy in documentation and processes, perhaps by sharing past experiences where your diligence made a difference.
✨Familiarise Yourself with Broking Systems
Research the broking systems mentioned in the job description, such as XIS Insurance Portal and IMR. Showing familiarity with these tools can set you apart and indicate your readiness to hit the ground running.
