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- Tasks: Perform essential maintenance tasks in luxurious homes across London.
- Company: Join onefinestay, a leader in luxury travel experiences.
- Benefits: 33 paid days off, birthday leave, and discounts on travel.
- Why this job: Be part of a team that transforms travel into unforgettable memories.
- Qualifications: Experience in property maintenance and excellent communication skills required.
- Other info: Dynamic role with tools and company vehicle provided.
The predicted salary is between 30000 - 42000 £ per year.
At onefinestay, we believe in sharing exceptional experiences in the most exquisite homes. Join us on our mission to transform our guests\’ every moment into a cherished memory. The antidote to impersonal travel experiences. onefinestay combines luxurious private rentals in prime locations with exemplary services for both our guests and homeowners.
Today, onefinestay boasts 3,500 homes, villas, and chalets spread across 40 of the world\’s most exclusive destinations. From chic apartments in London and beautiful beachside retreats in Turks and Caicos to charming farmhouses in Tuscany and beyond, we offer a diverse array of unique homes, villas and chalets.
If you\’re passionate about delivering extraordinary experiences and making every moment unforgettable, we\’d love to hear from you. Become part of a dynamic, collaborative team as we continue to redefine luxury travel and create lasting memories for our guests.
Role purpose
onefinestay is looking for a driven and enthusiastic Field Maintenance Technician to join our Property Management team and help keep our homeowners’ homes in tip-top condition for them, and of course, our valued guests.
You will have a strong work ethic and be practical, efficient and adaptable. You take pride in doing a job thoroughly – and in record time. You will also know when to ask for help from our network of specialists, where required. You are always presentable and able to interact with a variety of different people, including our guests, homeowners and staff.
The role being field-based, you must have excellent communication skills to ensure you are aligned with the office-based team and know when and what to flag to us. We communicate via mobile, messaging and our issue tracking ticketing system. We also need you to think on your feet; you will be our eyes and ears in our homes.
Responsibilities
- Working independently in the field: you will attend work in multiple homes across London each day.
- Completion of a wide range of basic maintenance tasks to include (but not limited to) plumbing, electrical work, carpentry WIFI/Audio-Video troubleshooting, general home repairs and decorating.
- Install and assemble furniture, fixtures, shelving, lighting, and other household items.
- Managing your daily workload, estimating time on the job and the costs of any necessary repair.
- The ability to draw up complex quotes and sourcing parts/materials if needed.
- Sending feedback from each job to the office team, including receipts for any materials purchased.
- Accurate and timely admin in our expense management system.
- Highlighting jobs where a specialist is required.
- Flexing into other teams to support on discrete tasks dependent on business needs.
- Supporting the manager and team on projects as required.
- Safe and responsible use of company equipment within onefinestay guidelines.
Qualifications and experience
- Excellent communication skills (fluency in written and spoken English).
- Previous property maintenance experience is essential.
- Basic plumbing, electrical, carpentry, joinery, painting and decorating skills (or at least a good number of these).
- Proven client-facing experience, impeccable manners, and a positive can-do attitude.
- Confident in using an iPhone to manage daily work.
- Basic IT skills.
- Fluent in spoken and written English.
- Impeccable record and references.
- A driving license is essential.
Benefits of working with us
- 33 paid days off per year (includes bank holiday allowance).
- Additional day off for your birthday each year.
- Accor All Heartists card discounts.
- Pension plan (employee and company contributions).
- onefinestay will supply tools and company vehicle for this role.
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Maintenance Field Technician employer: onefinestay
Contact Detail:
onefinestay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Field Technician
✨Tip Number 1
Get to know the company culture! Before your interview, check out onefinestay's social media and website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to maintenance tasks and customer service. We want you to feel confident when discussing your skills and experiences, so don’t hesitate to rehearse with a friend or in front of the mirror.
✨Tip Number 3
Show off your problem-solving skills! During the interview, share specific examples of how you've tackled maintenance challenges in the past. This will demonstrate your practical experience and adaptability, which are key for a Field Maintenance Technician.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for onefinestay!
We think you need these skills to ace Maintenance Field Technician
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for delivering extraordinary experiences shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making every moment unforgettable for our guests.
Tailor Your CV: Make sure your CV highlights relevant experience in property maintenance and client-facing roles. We love seeing how your skills align with what we do at onefinestay, so don’t be shy about showcasing your plumbing, electrical, or carpentry skills!
Be Clear and Concise: In your written application, clarity is key! Use straightforward language and get to the point quickly. We appreciate applications that are easy to read and understand, so keep it simple and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at onefinestay
✨Know Your Stuff
Make sure you brush up on your maintenance skills before the interview. Be ready to discuss your experience with plumbing, electrical work, and carpentry. They’ll want to know how you’ve tackled various tasks in the past, so think of specific examples that showcase your expertise.
✨Show Off Your Communication Skills
Since this role involves interacting with guests and homeowners, practice how you present yourself. Be friendly and approachable during the interview. You might even want to prepare a few scenarios where you successfully communicated with clients or resolved issues effectively.
✨Demonstrate Your Problem-Solving Ability
Onefinestay is looking for someone who can think on their feet. Prepare to discuss times when you faced unexpected challenges in your previous roles. Highlight how you assessed the situation, what steps you took, and the outcome. This will show them you’re adaptable and resourceful.
✨Be Ready to Discuss Time Management
As a Field Maintenance Technician, managing your workload is crucial. Think about how you prioritise tasks and estimate time for jobs. Be prepared to share examples of how you’ve efficiently managed multiple responsibilities in the past, as this will demonstrate your organisational skills.
