Guest Service Representative NIGHTS

Guest Service Representative NIGHTS

Full-Time 24000 - 30000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide exceptional guest service and create memorable experiences for visitors.
  • Company: Vertiq Hospitality, a dynamic and people-focused hospitality company.
  • Benefits: Immediate start, fun work environment, and opportunities for personal growth.
  • Other info: Located in central London with easy access to iconic landmarks.
  • Why this job: Join a vibrant team and make a real difference in guests' stays.
  • Qualifications: Confident, ambitious, and passionate about delivering great service.

The predicted salary is between 24000 - 30000 £ per year.

Guest Services Representative Nights – onefiftyfenchurch, Fenchurch Street, London

At Vertiq Hospitality, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

Located in the heart of London, onefiftyfenchurch features 33 contemporary apartments designed for both short and extended stays, offering a peaceful escape from the city buzz. With iconic landmarks, top dining options and excellent transport links just moments away, it's the perfect base for both business or leisure travellers.

If you have an inner drive to love what you do – and do it well - and you strive to provide the best hotel experience so your guests can pursue their personal goals, we want to hear from you.

Guest Service Representative NIGHTS employer: onefifty fenchurch

At Vertiq Hospitality, we pride ourselves on fostering a vibrant and inclusive work culture where our team members are empowered to thrive. With a focus on personal development and a commitment to creating memorable experiences for our guests, we offer competitive benefits and opportunities for growth in the heart of London, making it an ideal workplace for those who are passionate about hospitality.

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Contact Details:

onefifty fenchurch Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Service Representative NIGHTS

Tip Number 1

Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know about openings at places like onefiftyfenchurch or can give you insider tips on how to impress during interviews.

Tip Number 2

Practice your pitch! When you get the chance to meet someone from Vertiq Hospitality, be ready to share why you're the perfect fit for the Guest Service Representative role. Highlight your passion for providing excellent service and making guests feel at home.

Tip Number 3

Show off your personality! During interviews, let your confidence and enthusiasm shine through. Remember, they’re looking for someone who can bring a smile to their guests’ faces, so don’t hold back on showing your genuine self.

Tip Number 4

Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and really interested in joining the team at onefiftyfenchurch.

We think you need these skills to ace Guest Service Representative NIGHTS

Customer Service Skills
Communication Skills
Problem-Solving Skills
Teamwork
Attention to Detail
Adaptability
Time Management

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our focus on putting people first.

Tailor Your Application:Make sure to tailor your application specifically for the Guest Service Representative role. Highlight any relevant experience or skills that align with our values of dynamism and confidence, and how you can contribute to creating a fun work environment.

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly, and it shows you’re serious about joining our team at onefiftyfenchurch.

How to prepare for a job interview at onefifty fenchurch

Show Your Personality

As a Guest Service Representative, your personality is key! Be yourself during the interview and let your confidence shine through. Remember, they’re looking for someone dynamic and ambitious, so don’t be afraid to showcase your enthusiasm for the role.

Know the Company

Do a bit of homework on Vertiq Hospitality and onefiftyfenchurch. Familiarise yourself with their values and what makes them unique. This will not only impress your interviewers but also help you align your answers with their mission of putting people at the heart of everything they do.

Prepare for Situational Questions

Expect questions that assess how you handle guest interactions. Think of examples from your past experiences where you’ve gone above and beyond for a customer. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.

Ask Thoughtful Questions

At the end of the interview, have a few questions ready to ask. Inquire about team dynamics or how they support staff development. This shows your genuine interest in the role and helps you understand if it’s the right fit for you too!