At a Glance
- Tasks: Engage customers through inbound inquiries and proactive outbound calls.
- Company: Join OneFamily, a dynamic company focused on customer engagement and financial solutions.
- Benefits: Enjoy a vibrant work culture with opportunities for growth and development.
- Other info: Work in Brighton with a supportive team and exciting career prospects.
- Why this job: Perfect for those who love sales and want to make a real impact.
- Qualifications: Excellent communication skills and a customer-focused mindset are essential.
The predicted salary is between 28800 - 48000 £ per year.
Outbound / Inbound Sales Consultant
Location: Brighton
Are you a confident communicator with a passion for helping customers? At OneFamily, we’re looking for an enthusiastic Outbound/Inbound Sales Consultant to be the voice of our brand.
You’ll speak with customers interested in our financial products, mainly through inbound calls, with some outbound opportunities. If you enjoy understanding customer needs and achieving sales success, we’d love to hear from you.
What you’ll be doing
- Handle inbound and outbound customer calls
- Understand customer needs and recommend suitable financial solutions
- Explain OneFamily products clearly
- Build rapport and provide excellent service
- Keep customer records accurate
- Meet and exceed sales targets
- Work collaboratively and uphold Consumer Duty
What you’ll bring
- Excellent communication skills
- Persuasion, negotiation, and active listening skills
- Resilience and a positive attitude
- Strong time management and adaptability
- A customer-first, team-focused approach
At OneFamily, our values guide everything we do. We are: Principled. Courageous. Effective.
The Company
OneFamily are an award-winning financial services company, providing products and services that help modern families thrive.
We believe that finance isn’t just personal. Every decision you make affects the people you care about most. That’s why we believe in creating products for modern families: the dual parents, the divorced, the single parents, the live-in grandma and the mate that your kid calls ‘Uncle’ - whatever family means to you.
Work With Us
The Benefits
Did you also know that OneFamily have been listed as one of the best places to work by The Sunday Times! Click here to find out more.
Find out more about what it’s like to work with us by clicking here.
Documents
Inbound/Outbound Sales Consultant in Brighton employer: OneFamily
OneFamily is an exceptional employer that prioritises employee growth and collaboration, making it an ideal place for a Strategic Business Manager. With a strong focus on optimising leadership effectiveness and embracing innovative AI tools, employees are empowered to drive meaningful business performance while enjoying a supportive work culture. The opportunity for regular engagement with senior directors in the vibrant city of London further enhances the role, providing unique networking and professional development opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Inbound/Outbound Sales Consultant in Brighton
✨Tip Number 1
Familiarise yourself with OneFamily's products and services. Understanding their offerings will help you engage more effectively with potential customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your sales pitch! Since this role involves both inbound and outbound sales, being able to articulate your approach clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Showcase your customer service skills. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past, as this will highlight your ability to connect with clients.
✨Tip Number 4
Network with current or former employees of OneFamily. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Inbound/Outbound Sales Consultant in Brighton
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and required skills for the Inbound/Outbound Sales Consultant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your sales experience, achievements, and relevant skills. Use quantifiable metrics to demonstrate your success in previous roles, such as sales targets met or exceeded.
Write a Strong Cover Letter:Your cover letter should express your enthusiasm for the role and the company. Highlight specific experiences that showcase your communication skills and customer-focused mindset, and explain why you are a great fit for OneFamily.
Proofread Your Application:Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a sales role.
How to prepare for a job interview at OneFamily
✨Know Your Product
Before the interview, make sure you understand the financial solutions offered by OneFamily. Familiarise yourself with their services and be ready to discuss how you can present these to potential customers.
✨Demonstrate Your Sales Skills
Prepare to showcase your sales experience during the interview. Think of specific examples where you've successfully engaged customers or exceeded sales targets, as this will highlight your suitability for the role.
✨Practice Active Listening
In a sales role, understanding customer needs is crucial. During the interview, practice active listening by summarising what the interviewer says and asking clarifying questions. This shows that you value communication and are customer-focused.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This demonstrates your interest in the role and the company, and it gives you a chance to assess if OneFamily is the right fit for you.
