At a Glance
- Tasks: Engage customers through inbound inquiries and proactive outbound calls.
- Company: Join OneFamily, a dynamic company focused on customer engagement and financial solutions.
- Benefits: Enjoy a vibrant work culture with opportunities for growth and development.
- Other info: Work in Brighton with a supportive team and exciting career prospects.
- Why this job: Perfect for those who love sales and want to make a real impact.
- Qualifications: Excellent communication skills and a customer-focused mindset are essential.
The predicted salary is between 28800 - 48000 £ per year.
Outbound / Inbound Sales Consultant
Location: Brighton
Are you a natural communicator with a passion for helping customers make confident financial decisions? At OneFamily, we're looking for an enthusiastic Outbound/Inbound Sales Consultant to become the voice of our brand.
In this dynamic role, you’ll connect with customers who’ve shown interest in our financial products—mainly through inbound calls, with exciting opportunities to reach out and build new relationships too. If you love fast-paced environments, enjoy understanding customer needs, and get energised by sales success, we’d love to hear from you.
What you’ll be doing
- Engaging with customers via inbound and outbound calls
- Understanding customer needs and matching them to our financial solutions
- Clearly communicating the benefits of OneFamily products
- Building strong rapport and delivering an exceptional customer experience
- Updating customer information accurately
- Achieving and exceeding sales targets
- Collaborating with your team to share insights and support each other
- Living our values and upholding Consumer Duty in every conversation
What you’ll bring
- Excellent verbal communication skills
- Strong persuasion and negotiation abilities
- Resilience and a positive attitude
- Great active listening and time-management skills
- Adaptability in a changing, fast-moving sales environment
- A genuine commitment to customer-first service
- A team-focused mindset
Our Values
At OneFamily, our values guide everything we do. We are:
Principled. Courageous. Effective.
They help us do the right thing for our customers every time.
The Company
OneFamily are an award-winning financial services company, providing products and services that help modern families thrive.
We believe that finance isn’t just personal. Every decision you make affects the people you care about most. That’s why we believe in creating products for modern families: the dual parents, the divorced, the single parents, the live-in grandma and the mate that your kid calls ‘Uncle’ - whatever family means to you.
Work With Us
The Benefits
Did you also know that OneFamily have been listed as one of the best places to work by The Sunday Times! Click here to find out more.
Find out more about what it’s like to work with us by clicking here.
Documents
Inbound/Outbound Sales Consultant in Brighton employer: OneFamily
OneFamily is an exceptional employer located in the vibrant city of Brighton, offering a supportive work culture that fosters collaboration and innovation. Employees benefit from comprehensive training programmes, career advancement opportunities, and a focus on work-life balance, making it an ideal place for those looking to thrive in sales while contributing to meaningful financial solutions for customers. Join us and be part of a team that values your growth and success.
StudySmarter Expert Advice🤫
We think this is how you could land Inbound/Outbound Sales Consultant in Brighton
✨Tip Number 1
Familiarise yourself with OneFamily's products and services. Understanding their offerings will help you engage more effectively with potential customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your sales pitch! Since this role involves both inbound and outbound sales, being able to articulate your approach clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Showcase your customer service skills. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past, as this will highlight your ability to connect with clients.
✨Tip Number 4
Network with current or former employees of OneFamily. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Inbound/Outbound Sales Consultant in Brighton
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and required skills for the Inbound/Outbound Sales Consultant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your sales experience, achievements, and relevant skills. Use quantifiable metrics to demonstrate your success in previous roles, such as sales targets met or exceeded.
Write a Strong Cover Letter:Your cover letter should express your enthusiasm for the role and the company. Highlight specific experiences that showcase your communication skills and customer-focused mindset, and explain why you are a great fit for OneFamily.
Proofread Your Application:Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a sales role.
How to prepare for a job interview at OneFamily
✨Know Your Product
Before the interview, make sure you understand the financial solutions offered by OneFamily. Familiarise yourself with their services and be ready to discuss how you can present these to potential customers.
✨Demonstrate Your Sales Skills
Prepare to showcase your sales experience during the interview. Think of specific examples where you've successfully engaged customers or exceeded sales targets, as this will highlight your suitability for the role.
✨Practice Active Listening
In a sales role, understanding customer needs is crucial. During the interview, practice active listening by summarising what the interviewer says and asking clarifying questions. This shows that you value communication and are customer-focused.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This demonstrates your interest in the role and the company, and it gives you a chance to assess if OneFamily is the right fit for you.
