OneFamily in Brighton, UK is seeking a Customer Service Representative on a fixed-term basis. You will be the first point of contact for customers, handle inbound calls across our products, and guide accounts toward fair, effective outcomes.
You will own queries from start to finish, spot opportunities to improve processes, and collaborate with the wider Customer Services team to deliver outstanding service.
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Customer Experience Specialist: Empathy-Driven Support in Brighton employer: OneFamily
OneFamily in Brighton is an exceptional employer that values its employees by fostering a supportive and collaborative work culture. With a focus on personal and professional growth, we offer comprehensive training and development opportunities, ensuring that our Sales Consultants thrive in their roles while making a meaningful impact on customers' financial well-being. Join us to be part of a dynamic team where your contributions are recognised and rewarded, all within the vibrant setting of Brighton.