At a Glance
- Tasks: Create a welcoming community and manage daily operations in a vibrant coworking space.
- Company: Oneder, a company dedicated to making work enjoyable with beautifully designed spaces.
- Benefits: 23 days holiday, private healthcare, and quarterly team fun activities.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Join a fast-growing team and make a real impact on member experiences.
- Qualifications: 2+ years in hospitality or customer service, strong communication skills, and tech-savvy.
The predicted salary is between 31500 - 38500 £ per year.
We Make Work Onederful
At Oneder, we create beautifully designed, flexible multi-use workspaces for companies of all sizes.
We blend space to work, meet, create, and play - always putting customer experience at the heart of everything we do.
Our goal is to make the workday something people genuinely look forward to.
Location
At Kindling, our beautiful workspace in White City.
Based in the heart of the bustling White City Place, a 2 minute walk from White City Station and a 3 minute walk from Wood Lane Station.
The Role
We’re looking for a hard-working, ambitious, and outgoing Community Associate to join the Oneder team.
You’ll be at the centre of the member experience, helping build a collaborative, welcoming environment and ensuring that everything runs smoothly each day.
- What You’ll Do
- Act as the first point of contact for members and visitors, ensuring everyone feels welcomed and valued.
- Build strong relationships and foster a sense of belonging within the community.
- Encourage collaboration and connection between members.
- Oversee daily operations of the coworking space, ensuring it’s clean, functional, and always looking its best.
- Respond to member issues quickly and effectively, always with a hospitality-first approach.
- Organise and run our members event programme including management of the budget.
- Identify and build relationships with relevant commercial and social partners.
- Support tours, onboarding, and enquiries from prospective members.
- Handle admin tasks including updating records, processing payments, and managing inboxes.
- Support internal marketing initiatives and community event planning.
- Proactively suggest new ideas to enhance the member experience and performance of the building.
- Regular posting on social media to promote the space and the business, and your contribution to the community.
Who You Are
- You have 2+ years of experience in a hospitality or high touch customer service role.
- You’re a natural communicator with strong written and verbal skills.
- You’re proactive, solution-oriented, and calm under pressure.
- You love meeting new people and can switch easily between talking to a potential member, a supplier, or a teammate.
- You’re tech-savvy and able to manage digital tools, trackers, and basic admin tasks with ease.
- You’re passionate about creating positive experiences and improving what’s around you.
What We Offer
- 23 days holiday (plus bank holidays).
- Private healthcare.
- Quarterly team fun.
- The chance to grow with a fast-expanding, people-first business.
- A dynamic and supportive team environment.
- Apply Today
Ready to join a team that’s reimagining the workplace experience? Send your CV and a short cover note to , or apply directly here on Linked In.
Community Associate - Oneder, London employer: Oneder
At Oneder, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of White City. Our commitment to employee growth is evident through our supportive team environment and opportunities for professional development, all while enjoying benefits like private healthcare and generous holiday allowances. Join us in creating a welcoming community where your contributions truly matter and every workday is something to look forward to.
StudySmarter Expert Advice🤫
We think this is how you could land Community Associate - Oneder, London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Oneder. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Oneder
Don't be shy about reaching out to Oneder directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Community Associate - Oneder, London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Oneder and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Oneder
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
