At a Glance
- Tasks: Provide remote and on-site IT support across various platforms and technologies.
- Company: Join Onecom, a leading tech company in Swindon with a focus on managed services.
- Benefits: Enjoy flexible shifts, competitive pay, and opportunities for professional growth.
- Other info: Work in a supportive environment with opportunities to learn and advance your career.
- Why this job: Be part of a dynamic team solving real-world tech challenges for customers.
- Qualifications: Experience in IT support and a passion for customer service is essential.
The predicted salary is between 30000 - 40000 £ per year.
Onecom in Swindon is seeking an ITMS Second Line Technician to join its Managed Services team.
You will provide remote and occasional on-site support across Windows, mac OS, Microsoft 365, servers, networking, and security tools, handling escalations with confidence and customer focus.
You'll own complex tickets, document solutions, work to SLAs, and travel to customer sites as required, with shifts between 08:00 and 18:00, Monday to Friday.
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We think you need these skills to ace Remote & On-Site ITMS Second-Line Technician in Swindon
Windows Support
macOS Support
Microsoft 365
Server Management
Networking
Security Tools
Customer Service
