Queue Controller in Fareham

Queue Controller in Fareham

Fareham Full-Time 25000 - 35000 £ / year (est.) No working from home possible
Onecom

At a Glance

  • Tasks: Keep operations flowing and ensure customers are satisfied with top-notch support.
  • Company: Dynamic company focused on delivering exceptional customer service.
  • Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
  • Other info: Fast-paced environment with plenty of room for career advancement.
  • Why this job: Be the key player in enhancing customer experiences and driving operational success.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 25000 - 35000 £ per year.

About The Role

This is a fast-paced, impact-driven role for someone who thrives on keeping operations moving and customers happy. As Queue Controller you’ll be the heartbeat of our Technical Support function — ensuring every case is progressing, every engineer is supported, and every customer feels the benefit of a smooth, well-managed service experience. You’ll bring a relentless customer-first mindset, sharp operational awareness, and the confidence to intervene.

Queue Controller in Fareham employer: Onecom

As a Queue Controller, you will join a dynamic team that prioritises customer satisfaction and operational excellence. Our company fosters a collaborative work culture where your contributions are valued, and we offer ample opportunities for professional growth and development. Located in a vibrant area, we provide a supportive environment that encourages innovation and rewards hard work, making us an exceptional employer for those seeking a meaningful career.

Onecom

Contact Details:

Onecom Recruitment Team

We think you need these skills to ace Queue Controller in Fareham

Operational Awareness
Customer Service Orientation
Case Management
Intervention Skills
Escalation Management
Communication Skills
Problem-Solving Skills