At a Glance
- Tasks: Lead the resolution of customer complaints and ensure top-notch service.
- Company: Join Onecom, a leader in customer service excellence.
- Benefits: Enjoy 25 days holiday, mental health support, and in-house training.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference by enhancing customer experiences and reducing complaints.
- Qualifications: Experience in customer service and complaint management is essential.
The predicted salary is between 30000 - 40000 £ per year.
Onecom is looking for a Complaints Manager in Fareham to handle customer issues from resolution to investigations. Candidates should have a background in customer service and complaint management, ensuring excellent customer experiences.
The position requires strong communication and problem-solving skills, with a focus on delivering outcomes and reducing future complaints.
Perks include 25 days of holidays, mental health support, and in-house training.
Complaints Resolution Leader in Fareham employer: Onecom
Onecom is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture in Fareham. With benefits such as 25 days of holiday, mental health support, and comprehensive in-house training, employees are empowered to excel in their roles while contributing to outstanding customer experiences. Join us to be part of a team that values communication, problem-solving, and the pursuit of excellence in complaint management.
