Onecom, the UK's leading business technology provider, is seeking a Customer Service Advisor to join the Customer Operations team. You will manage delivery for high-value accounts, act as the main contact for inquiries, own orders and provisioning, and coordinate cross-functionally to resolve issues.
You will drive customer satisfaction and retention through proactive communication and SLA compliance. You will build relationships with stakeholders up to director level, deliver excellent service,
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Client Success & Service Coordinator in Fareham employer: Onecom
Onecom is an exceptional employer located in Whiteley, Hampshire, offering a vibrant work culture that prioritises employee well-being and development. With a strong focus on customer experience, employees benefit from comprehensive training, generous holiday allowances, and unique perks such as a birthday day off and volunteer opportunities. Join a diverse team where your contributions are valued, and enjoy the support of a company that champions continuous improvement and innovation.
