Cloud CCaaS Architect: Five9/Zoom Expert + AI & WFM

A communication technology provider in the UK is looking for a Cloud Consultant to design and implement customer experience solutions. The ideal candidate will have over 5 years of consulting experience, be an expert in Five9 and Zoom Contact Center, and possess knowledge of WFM tools. Responsibilities include leading sessions to capture CX strategies, designing multi-channel solutions, and developing AI deployments to enhance service levels. This hybrid position offers competitive pay and generous perks. #J-18808-Ljbffr