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- Tasks: Support clients with onboarding and monitor trading activity in equities and FX markets.
- Company: Join a cutting-edge tech company revolutionising capital markets in London or Amsterdam.
- Benefits: Hybrid work environment, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team culture with a focus on innovation and collaboration.
- Why this job: Gain hands-on experience at the intersection of trading, technology, and regulation.
- Qualifications: 1-3 years in trading operations or client support, with knowledge of financial markets.
The predicted salary is between 36000 - 60000 £ per year.
Location: London or Amsterdam (Hybrid work environment)
OneChronos is a technology company of diverse technologists, scientists, and market structure enthusiasts innovating at the intersection of capital markets, mechanism design, and operations research. We strive to grow global GDP by designing and operating matching markets leveraging advances in auction theory and artificial intelligence. We’re expanding our Technical Account Management team in London or Amsterdam. This role is ideal for someone with 1-3 years of experience in financial markets, eager to develop their skills in electronic trading operations and market connectivity infrastructure.
As part of our European Multilateral Trading Facility (MTF) operations team, you will play a key role in ensuring smooth platform operations, supporting clients with onboarding and connectivity across equities and FX markets and monitoring trading activity. This is a unique opportunity for someone with a keen interest in market infrastructure, trading technology, networking, and regulatory frameworks to gain hands-on experience and broaden their responsibilities at the intersection of trading, technology, and regulation.
What You’ll Do
- Client Support & Onboarding: Manage new and existing clients with technical onboarding, account setup, certifications and FIX protocol connectivity, including network configuration and session management. Guide clients through onboarding and testing, ensuring adherence to MTF requirements and trading rules. Troubleshoot client connectivity or trading issues (including FIX sessions, TCP/IP connectivity, firewall or routing matters), escalating to technology & engineering teams where necessary.
- Trading & Market Technical Operations: Monitor live trading activity and platform performance, ensuring seamless execution for market Subscribers. Oversee market data integrity, trade lifecycle events, and system connectivity across European equities and FX markets. Assist in managing trading sessions, providing regular updates and reports on system health to clients and internal stakeholders.
- Regulatory & Compliance Support: Ensure operational processes adhere to MiFID II and other relevant UK & European trading regulations. Monitor trade reporting obligations and support regulatory inquiries as needed. Assist in reconciling post-trade workflows and market surveillance functions.
Who You Are
- You have 1-3 years of experience in trading operations, client support, or market operations within an MTF, trading venue or trading firm would be ideal, including exposure to client connectivity or technical infrastructure.
- Strong knowledge of European financial markets, particularly equities and FX trading landscape.
- Familiarity with Networking, networking fundamentals (TCP/IP, multicast, firewalls, VPNs), FIX protocol, market data feeds, and order/trade lifecycle processes.
- Strong analytical and problem-solving skills, with the ability to manage incidents in a time-sensitive environment.
- Excellent communication skills, with the ability to support clients and collaborate with internal teams.
- Experience with SQL, monitoring tools, or Grafana is a plus. Some engineering experience would also be advantageous (i.e. Python).
Technical Account Manager, Equities & FX employer: OneChronos
Contact Detail:
OneChronos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager, Equities & FX
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to trading operations. We recommend role-playing with a friend to boost your confidence!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've tackled challenges in trading or client support – it’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who are proactive.
We think you need these skills to ace Technical Account Manager, Equities & FX
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your experience in trading operations, client support, or market operations to show us you’re a great fit for the Technical Account Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about the role and how your background aligns with our mission at OneChronos. Share specific examples of your experience with client onboarding or technical support to make your application stand out.
Showcase Your Technical Skills: Since this role involves technical onboarding and troubleshooting, be sure to mention any relevant technical skills you have, like familiarity with FIX protocol or networking fundamentals. We want to see that you can handle the technical aspects of the job!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team during the hiring process.
How to prepare for a job interview at OneChronos
✨Know Your Stuff
Make sure you brush up on your knowledge of European financial markets, especially equities and FX trading. Familiarise yourself with the FIX protocol and networking fundamentals like TCP/IP and firewalls. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've tackled technical issues or client challenges in a time-sensitive environment. Think about how you managed incidents and what steps you took to resolve them. This will demonstrate your analytical skills and ability to handle pressure.
✨Communicate Clearly
Since this role involves client support, practice articulating complex technical concepts in simple terms. You might be asked to explain how you would guide a client through onboarding or troubleshoot an issue. Clear communication is key, so make sure you can convey your thoughts effectively.
✨Be Ready for Regulatory Talk
Brush up on MiFID II and other relevant trading regulations. Be prepared to discuss how operational processes align with these regulations and any experience you have with compliance. Showing that you understand the regulatory landscape will set you apart from other candidates.