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- Tasks: Support clients with onboarding and ensure smooth trading operations in equities and FX markets.
- Company: Join a cutting-edge tech company at the forefront of capital markets innovation.
- Benefits: Hybrid work environment, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team culture with a focus on innovation and regulatory compliance.
- Why this job: Gain hands-on experience in trading technology and market infrastructure while making a real impact.
- Qualifications: 1-3 years in trading operations or client support, with knowledge of financial markets.
The predicted salary is between 36000 - 60000 £ per year.
Location: London or Amsterdam (Hybrid work environment)
OneChronos is a technology company of diverse technologists, scientists, and market structure enthusiasts innovating at the intersection of capital markets, mechanism design, and operations research. We strive to grow global GDP by designing and operating matching markets leveraging advances in auction theory and artificial intelligence. We’re expanding our Technical Account Management team in London or Amsterdam. This role is ideal for someone with 1-3 years of experience in financial markets, eager to develop their skills in electronic trading operations and market connectivity infrastructure.
As part of our European Multilateral Trading Facility (MTF) operations team, you will play a key role in ensuring smooth platform operations, supporting clients with onboarding and connectivity across equities and FX markets and monitoring trading activity. This is a unique opportunity for someone with a keen interest in market infrastructure, trading technology, networking, and regulatory frameworks to gain hands-on experience and broaden their responsibilities at the intersection of trading, technology, and regulation.
What You’ll Do- Client Support & Onboarding
- Manage new and existing clients with technical onboarding, account setup, certifications and FIX protocol connectivity, including network configuration and session management.
- Guide clients through onboarding and testing, ensuring adherence to MTF requirements and trading rules.
- Troubleshoot client connectivity or trading issues (including FIX sessions, TCP/IP connectivity, firewall or routing matters), escalating to technology & engineering teams where necessary.
- Trading & Market Technical Operations
- Monitor live trading activity and platform performance, ensuring seamless execution for market Subscribers.
- Oversee market data integrity, trade lifecycle events, and system connectivity across European equities and FX markets.
- Assist in managing trading sessions, providing regular updates and reports on system health to clients and internal stakeholders.
- Regulatory & Compliance Support
- Ensure operational processes adhere to MiFID II and other relevant UK & European trading regulations.
- Monitor trade reporting obligations and support regulatory inquiries as needed.
- Assist in reconciling post-trade workflows and market surveillance functions.
- You have 1-3 years of experience in trading operations, client support, or market operations within an MTF, trading venue or trading firm would be ideal, including exposure to client connectivity or technical infrastructure.
- Strong knowledge of European financial markets, particularly equities and FX trading landscape.
- Familiarity with Networking, networking fundamentals (TCP/IP, multicast, firewalls, VPNs), FIX protocol, market data feeds, and order/trade lifecycle processes.
- Strong analytical and problem-solving skills, with the ability to manage incidents in a time-sensitive environment.
- Excellent communication skills, with the ability to support clients and collaborate with internal teams.
- Experience with SQL, monitoring tools, or Grafana is a plus. Some engineering experience would also be advantageous (i.e. Python).
Technical Account Manager, Equities & FX in London employer: OneChronos
Contact Detail:
OneChronos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager, Equities & FX in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Technical Account Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in trading operations and client support. Talk about specific situations where you solved problems or improved processes – it’ll make you stand out!
✨Tip Number 3
Be proactive! If you see a job that fits your skills, don’t just wait for the application process. Reach out directly to the hiring manager or team members. A friendly message expressing your interest can go a long way in making a memorable impression.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in financial markets and trading technology. Whether it’s through online courses or reading up on market infrastructure, showing that you’re committed to growth will impress potential employers.
We think you need these skills to ace Technical Account Manager, Equities & FX in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Account Manager role. Highlight your experience in trading operations and client support, especially if you've worked with equities or FX markets. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about market infrastructure and trading technology. Share specific examples of your experience that relate to the job description, and let us know why you want to join our team at OneChronos.
Show Off Your Technical Skills: Don’t forget to mention any technical skills you have, like familiarity with FIX protocol, networking fundamentals, or even SQL. If you’ve got experience with monitoring tools or Python, make sure to include that too! We love seeing candidates who are technically savvy.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at OneChronos
✨Know Your Stuff
Make sure you brush up on your knowledge of European financial markets, especially equities and FX trading. Familiarise yourself with the FIX protocol and networking fundamentals like TCP/IP and firewalls. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've tackled technical issues or client challenges in a time-sensitive environment. Think about how you managed incidents and what steps you took to resolve them. This will demonstrate your analytical skills and ability to handle pressure.
✨Communicate Clearly
Since this role involves a lot of client interaction, practice articulating complex technical concepts in simple terms. Be ready to explain how you would guide clients through onboarding and troubleshooting processes. Good communication can set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's operations, market infrastructure, and regulatory compliance. This shows that you're not just interested in the job, but also in how the company functions and its future direction. It’s a great way to engage with your interviewers and leave a lasting impression.