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- Tasks: Support clients with onboarding and ensure smooth trading operations in equities and FX markets.
- Company: Join a cutting-edge tech company at the forefront of capital markets innovation.
- Benefits: Hybrid work environment, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team culture with excellent career advancement opportunities.
- Why this job: Gain hands-on experience in trading technology and market infrastructure while making a real impact.
- Qualifications: 1-3 years in trading operations or client support, with knowledge of financial markets and networking.
The predicted salary is between 36000 - 60000 £ per year.
Location: London or Amsterdam (Hybrid work environment)
OneChronos is a technology company of diverse technologists, scientists, and market structure enthusiasts innovating at the intersection of capital markets, mechanism design, and operations research. We strive to grow global GDP by designing and operating matching markets leveraging advances in auction theory and artificial intelligence. We’re expanding our Technical Account Management team in London or Amsterdam. This role is ideal for someone with 1-3 years of experience in financial markets, eager to develop their skills in electronic trading operations and market connectivity infrastructure.
As part of our European Multilateral Trading Facility (MTF) operations team, you will play a key role in ensuring smooth platform operations, supporting clients with onboarding and connectivity across equities and FX markets and monitoring trading activity. This is a unique opportunity for someone with a keen interest in market infrastructure, trading technology, networking, and regulatory frameworks to gain hands-on experience and broaden their responsibilities at the intersection of trading, technology, and regulation.
What You’ll Do- Client Support & Onboarding
- Manage new and existing clients with technical onboarding, account setup, certifications and FIX protocol connectivity, including network configuration and session management.
- Guide clients through onboarding and testing, ensuring adherence to MTF requirements and trading rules.
- Troubleshoot client connectivity or trading issues (including FIX sessions, TCP/IP connectivity, firewall or routing matters), escalating to technology & engineering teams where necessary.
- Trading & Market Technical Operations
- Monitor live trading activity and platform performance, ensuring seamless execution for market Subscribers.
- Oversee market data integrity, trade lifecycle events, and system connectivity across European equities and FX markets.
- Assist in managing trading sessions, providing regular updates and reports on system health to clients and internal stakeholders.
- Regulatory & Compliance Support
- Ensure operational processes adhere to MiFID II and other relevant UK & European trading regulations.
- Monitor trade reporting obligations and support regulatory inquiries as needed.
- Assist in reconciling post-trade workflows and market surveillance functions.
- You have 1-3 years of experience in trading operations, client support, or market operations within an MTF, trading venue or trading firm would be ideal, including exposure to client connectivity or technical infrastructure.
- Strong knowledge of European financial markets, particularly equities and FX trading landscape.
- Familiarity with Networking, networking fundamentals (TCP/IP, multicast, firewalls, VPNs), FIX protocol, market data feeds, and order/trade lifecycle processes.
- Strong analytical and problem-solving skills, with the ability to manage incidents in a time-sensitive environment.
- Excellent communication skills, with the ability to support clients and collaborate with internal teams.
- Experience with SQL, monitoring tools, or Grafana is a plus. Some engineering experience would also be advantageous (i.e. Python).
Technical Account Manager, Equities & FX in City of London employer: OneChronos
Contact Detail:
OneChronos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager, Equities & FX in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meetups. You never know who might have the inside scoop on job openings or can refer you to someone at OneChronos.
✨Tip Number 2
Show off your skills! If you’ve got experience with trading operations or technical support, make sure to highlight that in conversations. Share specific examples of how you've solved problems or improved processes in past roles.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications through our website. A quick email or message can show your enthusiasm and keep you on the radar of hiring managers.
✨Tip Number 4
Prepare for interviews by brushing up on your knowledge of European financial markets and trading technology. Be ready to discuss how your background aligns with the role of Technical Account Manager and how you can contribute to the team at OneChronos.
We think you need these skills to ace Technical Account Manager, Equities & FX in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your knowledge of financial markets, especially equities and FX, and any relevant technical skills you have. We want to see how you fit into our world!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your background aligns with our needs. Don’t forget to mention your interest in trading technology and market infrastructure – we love that!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. Whether it's troubleshooting client issues or managing incidents, we want to know how you approach problem-solving in a fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at OneChronos!
How to prepare for a job interview at OneChronos
✨Know Your Stuff
Make sure you brush up on your knowledge of European financial markets, especially equities and FX trading. Familiarise yourself with the FIX protocol and networking fundamentals like TCP/IP and firewalls. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've tackled technical issues or client challenges in a time-sensitive environment. Think about how you managed incidents and what steps you took to resolve them. This will demonstrate your analytical skills and ability to handle pressure.
✨Communicate Clearly
Practice explaining complex concepts in simple terms. As a Technical Account Manager, you'll need to support clients and collaborate with internal teams. Being able to communicate effectively will set you apart, so consider doing mock interviews with friends or colleagues to refine your delivery.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's operations, their approach to regulatory compliance, or how they leverage technology in trading. This shows that you're not just interested in the job, but also in the company’s vision and how you can contribute to it.