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- Tasks: Lead a team to deliver quality care for young adults with complex needs.
- Company: OneCall24 Healthcare, dedicated to enhancing lives through person-centred care.
- Benefits: Competitive salary, mileage compensation, and ongoing professional development.
- Why this job: Make a real difference in people's lives every day while growing your career.
- Qualifications: Registered Nurse with experience in Complex Care and a commitment to high standards.
- Other info: Supportive management and collaborative environment for continuous improvement.
The predicted salary is between 48000 - 67200 £ per year.
Location: Bedford, on site
Company: OneCall24 Healthcare
Salary & Benefits: £48,000 per annum
About OneCall24 Healthcare
The role of the Clinical Operations Manager is to support the person-centred delivery of quality-based care functions within OneCall24 Healthcare and provide clinical and managerial oversight of a residential service consisting of 3 young adults with complex needs and a team of approximately 25 HCAs. The role also supports the day-to-day care delivery activities within the Complex Care teams, as the needs of the client and business dictate. The Clinical Operations Manager needs to be flexible to the requirements of our clients and the business and also ensure that the reputation of the business is that of a company who provides a safe and effective service which enhances the lives of our customers.
Responsibilities
- Provide leadership to the service manager and care team.
- Carry out care plan and risk assessment reviews.
- Conduct medication and clinical audits to ensure compliance with company policies and best practices.
- Provide clinical supervision, training, and competency assessments for care staff.
- Support the delivery of safe, person-centred care for individuals with long-term and complex conditions.
- Liaise with MDTs to ensure cohesive and effective clinical support.
- Participate in audits, spot checks, and feedback sessions to drive continuous improvement.
- Maintain your clinical skills and knowledge through ongoing professional development.
- Build strong, supportive relationships with care teams, management, clients, families and professionals.
- Oversee a team of 20 - 30 care workers, ensuring the highest standards of care delivery.
- Undertake regular care shifts, to monitor and improve levels of care provision.
- Provide clinical escalation out of hours in conjunction with our wider Clinical Lead team.
Essential Requirements
- Registered Nurse - Adult/LD with valid NMC registration.
- Experience in Complex Care and supporting individuals with a learning disability.
- Community experience.
- A commitment to high standards of clinical practice and person-centred care.
Why Join OneCall24 Healthcare?
- Opportunity to make a meaningful impact in people's lives every day.
- Supportive management team and collaborative working environment.
- Ongoing professional development and training opportunities.
- Mileage compensation for travel between services.
If you are passionate about delivering quality care and have the right experience, we want to hear from you.
Email: Let's take your care career to the next level. Apply today!
OneCall24 Healthcare is committed to promoting equal opportunities. This role includes a genuine occupational requirement in line with client needs and UK employment law.
Clinical Operational Manager - Complex Care employer: OneCall24 Limited
Contact Detail:
OneCall24 Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Operational Manager - Complex Care
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work with complex care. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to clinical operations and complex care. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for person-centred care during interviews. Share specific examples from your experience that highlight your commitment to quality care and how you've positively impacted clients' lives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Clinical Operational Manager - Complex Care
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Clinical Operational Manager role. Highlight your experience in complex care and any leadership roles you've held, as this will show us you're the right fit for our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about person-centred care and how your background aligns with our mission at OneCall24 Healthcare. Keep it engaging and personal!
Showcase Your Clinical Skills: Since this role involves clinical oversight, be sure to mention any relevant qualifications and experiences, like your NMC registration and any audits or training you've conducted. We want to see how you can contribute to maintaining high standards of care.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at OneCall24 Limited
✨Know Your Stuff
Make sure you brush up on your clinical knowledge, especially around complex care and person-centred approaches. Familiarise yourself with the latest best practices and guidelines in the field, as this will show your commitment to high standards of care.
✨Showcase Your Leadership Skills
As a Clinical Operational Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to support and develop staff. Think about specific situations where you’ve made a positive impact on care delivery.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Prepare to discuss how you would handle various situations, such as managing a crisis or ensuring compliance during audits. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Connect with the Company Values
Research OneCall24 Healthcare and understand their mission and values. Be ready to discuss how your personal values align with theirs, particularly around delivering quality care and supporting individuals with complex needs. This connection can really set you apart from other candidates.
