At a Glance
- Tasks: Lead a team to deliver quality care for young adults with complex needs.
- Company: Join OneCall24 Healthcare, a supportive and innovative healthcare provider.
- Benefits: Earn £48,000 per annum plus a £500 joining bonus after your first month.
- Why this job: Make a real difference in people's lives every day while developing your career.
- Qualifications: Must be a Registered Nurse with leadership experience in Complex Care.
- Other info: Enjoy ongoing training, professional development, and mileage compensation.
The predicted salary is between 48000 - 48000 £ per year.
The role of the Clinical Operations Manager is to support the person‑centred delivery of quality‐based care functions within OneCall24 Healthcare and provide clinical and managerial oversight of a residential service consisting of 3 young adults with complex needs and a team of approximately 25 HCAs. The role also supports the day‑to‑day care delivery activities within the Complex Care teams, as the needs of the client and business dictate. The Clinical Operations Manager needs to be flexible to the requirements of our clients and the business and also ensure that the reputation of the business is that of a company who provides a safe and effective service which enhances the lives of our customers.
Key Responsibilities
- Provide leadership to the service manager and care team.
- Carry out care plan and risk assessment reviews.
- Conduct medication and clinical audits to ensure compliance with company policies and best practices.
- Provide clinical supervision, training, and competency assessments for care staff.
- Support the delivery of safe, person‑centred care for individuals with long‑term and complex conditions.
- Liaise with MDTs to ensure cohesive and effective clinical support.
- Participate in audits, spot checks, and feedback sessions to drive continuous improvement.
- Maintain your clinical skills and knowledge through ongoing professional development.
- Build strong, supportive relationships with care teams, management, clients, families and professionals.
- Oversee a team of 20 – 30 care workers, ensuring the highest standards of care delivery.
- Undertake regular care shifts, to monitor and improve levels of care provision.
- Provide clinical escalation out of hours in conjunction with our wider Clinical Lead team.
Qualifications
- Registered Nurse – Adult/LD with valid NMC registration.
- Experience in Complex Care and supporting individuals with a learning disability.
- Community experience and must have leadership experience.
- A commitment to high standards of clinical practice and person‑centred care.
Why Join OneCall24 Healthcare?
- Opportunity to make a meaningful impact in people’s lives every day.
- Supportive management team and collaborative working environment.
- Ongoing professional development and training opportunities.
- Mileage compensation for travel between services.
If you are passionate about delivering quality care and have the right experience, we want to hear from you. Let’s take your care career to the next level. Apply today!
OneCall24 Healthcare is committed to promoting equal opportunities. This role includes a genuine occupational requirement in line with client needs and UK employment law.
Clinical Operational Manager – Complex Care required in Bedfordshire employer: OneCall24 Healthcare Limited
Contact Detail:
OneCall24 Healthcare Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Operational Manager – Complex Care required in Bedfordshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in complex care. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to clinical operations and complex care. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Showcase your passion for person-centred care during interviews. Share specific examples from your experience that highlight your commitment to improving lives and delivering quality care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities tailored to your skills and interests.
We think you need these skills to ace Clinical Operational Manager – Complex Care required in Bedfordshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Clinical Operational Manager role. Highlight your leadership experience and any relevant clinical qualifications to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about complex care and how your background makes you the perfect candidate. Keep it personal and engaging!
Showcase Your Experience: When detailing your experience, focus on examples that demonstrate your ability to lead teams and deliver person-centred care. We want to see how you’ve made a difference in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at OneCall24 Healthcare Limited
✨Know Your Stuff
Make sure you brush up on your clinical knowledge, especially around complex care and person-centred approaches. Familiarise yourself with the latest best practices and guidelines in the field, as this will show your commitment to high standards of care.
✨Showcase Your Leadership Skills
As a Clinical Operational Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, particularly in challenging situations. Highlight your experience in conducting audits and training staff, as these are key responsibilities in the role.
✨Demonstrate Flexibility
The job requires adaptability to meet client needs. Be ready to discuss times when you've had to adjust your approach or strategy to ensure quality care delivery. This will illustrate your ability to thrive in a dynamic environment.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Show that you value relationships with clients, families, and multidisciplinary teams. Share anecdotes that reflect your ability to foster supportive environments, as this is crucial for the role.