Information Governance Officer

Do you have a diverse range of skills and experience to support the Information Governance agenda at Onebright?

About our Opportunity

The Information Governance Officer will be the first point of contact for information governance queries and will be crucial in facilitating individuals' rights to access their personal data and ensuring the organisation adheres to legal and regulatory requirements including but not limited to:

• Supporting Onebright’s Group Compliance Manager and a specific programme of work to ensure we achieve the annual Information Governance (IG) work plan, including, but not limited to, working with Information Asset Owners (IAOs) to complete actions, policy reviews, and project‑manage IG work streams.
• Process requests for access to data subject records, monitor the progress of each request and prioritise to ensure that applications are turned around within the timeframes set out in the legislation.
• Manage other data subject rights, including erasure, objection, rectification, restriction and the right to be informed.
• Proactively reacting to issues and situations threatening staff and client information confidentiality.
• Identifying and mitigating risks.
• Support the investigation of incidents which involve breaches of confidentiality.
• Supporting the Complaints Team in managing Onebright’s response to complaints and issues relating to IG.
• Provide data/information required for reporting purposes, including reports to the Information Governance reporting structure.
• Working as part of the wider Data Protection Team to ensure the department's day‑to‑day functions are delivered.

What we need from you

• Educated to degree level in relevant subject or equivalent level of qualification or significant experience of working at a similar level in a specialist area.
• Extensive working experience in preparing subject access requests and responding to other individual right requests.
• Ability to receive, understand and communicate complex information from multiple systems.
• Ability to identify and mitigate data protection risks.
• Ability to understand when issues are arising and elevate them quickly and appropriately.
• Good understanding of Data Protection Act 2018, GDPR and experience of applying the principles of the Data Protection Act.
• Working knowledge of Data Protection Impact Assessments (DPIA’s).
• Ability to work with minimal supervision and use own initiative.
• Excellent written and verbal communication skills.
• Excellent IT Skills and Microsoft 365 programmes.
• Excellent organisational skills and time management to prioritise to meet deadlines.

Benefits

• 23 days holiday with an option to purchase more through our holiday purchase scheme. Plus bank holidays on top.
• When you need support, we rely on our excellent Employee assistance program to help you with your wellbeing.
• A private company pension with Royal London enabling you to keep one eye on the future.
• Your development is critical to our success so giving you access to Continuous Professional Development is always available to you.
• A very useful cash plan to help with those unexpected health issues such as dentist, eye wear or prescriptions and much more.
• Rewards gateway giving you access to a plethora of little perks and savings with retailers.
• Many of our teams are happy to work in a hybrid working pattern so we provide a technology package to keep you connected to your Onebright Team.
• Learning new skills using our Onebright L&D platform for enquiring minds.
• We encourage and reward our staff to 'Refer Friends Colleagues'.

Information to help you in your application

Onebright is committed to delivering in line with 'safer recruitment' principals and therefore the successful candidate will be required to undertake a credit check and a DBS check (Enhanced or Standard) with the Disclosure and Barring Service (DBS), the cost of which will be met by Onebright. Onebright is committed to adhering to the Equality Act 2010 and provides equal opportunities to all applicants, staff and clients. Should you wish to discuss any adjustment or assistance you might need in the application or interview process, please contact our Recruitment Team and we will organise appropriate support. Please note, all applicants must be legally entitled to accept and perform work in the UK and we will seek to complete a Right To Work check for all candidates. For further information please email careers@onebright.com or call the Onebright Recruitment Team on 01904 933519 for more information.