Business Analyst - Transformation

We’re looking for a Business Analyst to join our growing Transformation Team, helping to deliver meaningful digital and operational change that supports first-class client care and colleague experience. This presents the opportunity to play a leading role in delivering analysis at Onebright.

This role sits at the heart of our delivery pods, working closely with Product Owners, Project Managers, developers, data teams, and clinical/operational stakeholders to ensure that change is clear, usable, and delivered first time right. If you are someone who thrives in complex change environments, enjoys influencing across the organisation, and wants to help build a mature, outcome-led analysis capability within a growing transformation team, this role is for you.

What You’ll Be Doing

• Lead the elicitation, analysis and documentation of business requirements across digital and operational initiatives.
• Facilitate workshops with a variety of stakeholders to uncover business rules, pain points and opportunities.
• Translate complex business needs into clear, testable user stories and acceptance criteria.
• Partner closely with Product Owners to ensure requirements align to value, outcomes and prioritisation.
• Support UAT by defining scenarios, validating readiness and ensuring solutions work in real-world settings.
• Contribute to benefits definition and validation, ensuring change delivers measurable and meaningful outcomes.
• Act as a trusted advisor to Project Managers and Product Owners on clarity, risk and readiness.
• Champion quality, clarity and user experience throughout the delivery lifecycle.

What We Need From You

• Proven experience as a Business Analyst in a change, digital or transformation environment.
• Experience working in growing organisations or programmes where ways of working are still evolving.
• Confidence working with both technical and non-technical audiences.
• Experience translating business needs into structured requirements, user stories and acceptance criteria.
• Strong facilitation skills and the confidence to challenge constructively.
• Experience supporting UAT, readiness and benefits realisation.
• An appreciation for user experience, process improvement and “first time right” delivery.
• Familiarity with Agile, product-led or hybrid delivery environments.
• Experience working alongside developers, data teams or platform teams.
• Hybrid role based in our York office 2 days a week.

At Onebright we help individuals and organisations with mental health and wellbeing solutions, providing every person with the best mental healthcare, offering hope for a better future. We work across the mental health continuum from performance optimisation, early intervention, prevention, and treatment. Onebright has been providing clinical excellence in mental health across the UK for 30 years.

It is a pioneer in clinical assessments and treatment for children through to adults, delivering services through more than 3,000 clinicians in 49 languages to more than 55,000 people per year. Our deep understanding of mental health and unrivalled clinical expertise enables us to support businesses from the first interaction with us through to recovery.

We have a breadth of existing relationships with the UK’s leading service providers of EAP, PMI and OH which gives us a unique ability to deliver consistent care to employees from whichever channel they reach us. At Onebright, we lead with integrity and compassion and are here to help our clients every step of the way.

How We Say Thank You

An exciting career is much more than just a salary. We also understand that everyone, regardless of culture, gender identity, religion, ethnicity, age, neurodiversity, or disability status, can contribute to our goal to make our work better for all. Our strength is in our people. At Onebright we have a range of benefits that include:

• 26 days holiday with an option to purchase more through our holiday purchase scheme. Plus bank holidays on top.
• When you need support, we rely on our excellent Employee assistance program to help you with your wellbeing.
• A private company pension with Royal London enabling you to keep one eye on the future.
• Continuous Professional Development is always available to you.
• A cash plan to help with health issues such as dentist, eyewear or prescriptions and much more.
• Rewards gateway giving access to an endless list of little perks and savings with retailers.
• Many teams are happy to work in a hybrid pattern and we provide a technology package to stay connected.
• Learning through our Onebright L&D platform to engage your mind.
• Refer Friends & Colleagues with a cash reward when they successfully join us.

Onebright is committed to delivering in line with 'safer recruitment' principles and therefore the successful candidate will be required to undertake a credit check and a DBS check (Enhanced or Standard) with the Disclosure and Barring Service (DBS), the cost of which will be met by Onebright. Equality Act 2010 compliance and equal opportunities for all applicants, staff and clients. If you require adjustments in the application or interview process, please contact our Recruitment Team for support. All applicants must be legally entitled to work in the UK and we will complete a Right To Work check for all candidates.

For further information please email careers@onebright.com or call the Onebright Recruitment Team on 01904 933519.