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- Tasks: Provide L1/L2 support for hardware and software issues on Windows and Mac OS.
- Company: Dynamic technology consulting firm based in London.
- Benefits: Competitive salary, flexible working hours, and opportunities for skill development.
- Why this job: Join a vibrant team and enhance your tech skills while solving real-world problems.
- Qualifications: Strong communication skills and experience with Apple and Microsoft systems.
- Other info: Ideal for UK or EU citizens with work authorisation seeking growth in tech support.
The predicted salary is between 36000 - 60000 £ per year.
A technology consulting firm in London is looking for an IT Hardware Tech Support Engineer to provide L1/L2 support for hardware inventory and software issues on Windows and Mac OS. The ideal candidate should have strong communication skills, troubleshooting abilities, and experience with Apple and Microsoft systems.
Responsibilities include:
- Managing hardware requests
- Supporting events
- Maintaining compliance in a dynamic environment
Applications are welcomed from UK or EU citizens with work authorization.
Windows & Mac Hardware Support Engineer — London employer: OneAPPS Consulting
Contact Detail:
OneAPPS Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Windows & Mac Hardware Support Engineer — London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with Windows and Mac systems. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your troubleshooting skills! During interviews, be ready to share specific examples of how you've solved hardware issues in the past. This will demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 3
Stay updated on the latest tech trends! Familiarise yourself with new developments in both Windows and Mac OS. This knowledge can give you an edge during interviews and show that you're passionate about the field.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows us you're genuinely interested in joining our team. Don't miss out on this opportunity!
We think you need these skills to ace Windows & Mac Hardware Support Engineer — London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with both Windows and Mac systems. We want to see your troubleshooting skills shine, so don’t hold back on detailing relevant projects or roles you've had!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality! Share why you’re passionate about tech support and how your communication skills can make a difference in our team.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled hardware or software issues in the past. We love seeing real-life scenarios where you’ve made an impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at OneAPPS Consulting
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of both Windows and Mac OS systems. Be prepared to discuss common hardware issues and troubleshooting steps you've taken in the past. This will show that you’re not just familiar with the systems, but that you can handle real-world problems.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a non-technical user with a hardware issue, so think about how you can make complex ideas easy to understand.
✨Demonstrate Your Problem-Solving Skills
Prepare for scenario-based questions where you’ll need to troubleshoot a hypothetical hardware issue. Think through your problem-solving process and be ready to articulate it clearly. This will help interviewers see your logical approach to tech support.
✨Research the Company Culture
Take some time to learn about the technology consulting firm’s values and work environment. Tailor your answers to reflect how you align with their culture, especially in terms of teamwork and compliance in a dynamic setting. This shows you’re not just a fit for the role, but for the company as well.
