At a Glance
- Tasks: Provide top-notch technical support on the trade floor and manage user expectations.
- Company: Dynamic finance firm in the heart of London, specialising in investment banking.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Other info: Thriving atmosphere with opportunities to learn and grow in tech support.
- Why this job: Join a fast-paced team and make a real difference in the finance industry.
- Qualifications: Experience in finance, strong IT skills, and excellent communication abilities.
The predicted salary is between 51750 - 63250 £ per year.
Location: London, UK
Experience working in the finance industry, investment banking.
- Deskside support technical experience operating within a complex environment with demonstrable experience in providing a level of second level technical support within a team.
- Installation and configuration of trade floor desktops, monitor set-ups, mass installs of docking stations.
- Taking ownership of tickets and managing trade floor users' expectations and concerns to avoid escalation.
- An excellent understanding of ITIL Service Support, delivery disciplines and methodologies.
- Providing time critical trade floor support for all software queries (Bloomberg, WEY, Local business apps).
- Experience of market data applications (Bloomberg, Refinitiv), market data feeds and troubleshooting Excel Add-ins.
- Experience using a help desk call management system.
- Ability to work well under pressure and to tight timescales.
- Excellent communication, interpersonal and customer care skills.
- Strong technical grasp of strategic platforms such as Microsoft Windows, Networking and Security, WAN, LAN.
Trade Floor Support employer: OneAPPS Consulting
OneAPPS Consulting is an excellent employer that fosters a dynamic and collaborative work culture, offering employees the chance to engage with cutting-edge Adobe CX solutions in a vibrant London setting. With a hybrid work model and opportunities for professional growth through continuous learning and development, team members are empowered to thrive while delivering impactful technical advisory services to enterprise customers across Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Trade Floor Support
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like OneAPPS Consulting. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Trade Floor Support
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to OneAPPS Consulting.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on OneAPPS Consulting's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at OneAPPS Consulting
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with OneAPPS Consulting.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at OneAPPS Consulting will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former OneAPPS Consulting employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
