At a Glance
- Tasks: Lead service delivery for insurance applications and manage operational excellence.
- Company: OneAPPS Consulting, a dynamic tech consulting firm with a multicultural team.
- Benefits: Competitive salary, diverse projects, and opportunities for professional growth.
- Other info: Join a supportive environment with excellent career advancement opportunities.
- Why this job: Make an impact in the insurance tech space while collaborating with global teams.
- Qualifications: Experience in insurance, Guidewire applications, and Verisk Rulebook configuration.
The predicted salary is between 63000 - 77000 £ per year.
One APPS Consulting ( is a Technology consulting firm based out of London and offices across Europe.
We are working on various projects involving diverse, multicultural teams with clients across the Europe.
We are an invaluable partner and our teams have collaborated to support the growth of our clients.
With more than 7 locations worldwide we help our clients to deliver their projects smoothly.
We look forward to getting to know you and working with you.
Our client is seeking an experienced Service Manager with strong expertise in the Insurance domain, specifically within Specialty Insurance lines, coupled with hands-on experience in Guidewire applications and Verisk Rulebook configuration/exposure.
The ideal candidate will be responsible for managing end-to-end service delivery, application support, stakeholder management, incident and problem management, and driving operational excellence across insurance technology platforms.
Key Responsibilities
- Service Management & Operations
- Lead end-to-end service delivery for insurance applications and platforms.
- Manage application support, production operations, incident management, problem management, and change management processes.
- Ensure adherence to SLAs, KPIs, OLAs, and regulatory compliance requirements.
- Drive service improvement initiatives to enhance operational efficiency and customer satisfaction.
- Conduct service reviews and governance meetings with business and technology stakeholders.
- Manage Major Incident Management (MIM) processes and coordinate resolution activities
- Manage insurance rating and underwriting rule implementation using Verisk Rulebook.
- Ensure seamless integration between Guidewire applications and Verisk products.
- Collaborate with business teams for rule changes, compliance updates, and product enhancements.
- Support testing and deployment of new rating algorithms, forms, and regulatory updates.
- Act as the primary point of contact for business stakeholders and clients.
- Coordinate with third-party vendors, product teams, and offshore/onshore support teams.
- Manage escalations and ensure timely resolution of critical issues.
- Prepare executive-level dashboards and service reports.
• Manage and support Guidewire platform components
- Coordinate production releases, patch management, and environment management activities.
- Required Skills
- Insurance Domain
- Property & Casualty (P&C)
- Technical Skills
- Verisk Rulebook
If this role sounds like you, we invite you to apply. Thanks.
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Insurance Service Manager: Guidewire & Verisk Expert in London employer: OneAPPS Consulting
OneAPPS Consulting is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the chance to collaborate on innovative projects with diverse teams across Europe. With a strong emphasis on professional growth, we provide ample opportunities for skill development and career advancement, all while enjoying the flexibility of hybrid working arrangements in vibrant locations like London, Newbury, Birmingham, Manchester, and Glasgow. Join us to be part of a forward-thinking technology consulting firm that values your contributions and supports your journey towards meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Service Manager: Guidewire & Verisk Expert in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like OneAPPS Consulting). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like OneAPPS Consulting. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Insurance Service Manager: Guidewire & Verisk Expert in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at OneAPPS Consulting.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at OneAPPS Consulting. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at OneAPPS Consulting
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at OneAPPS Consulting to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at OneAPPS Consulting, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding OneAPPS Consulting's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
